Security Site Supervisor - Waltham, MA

Securitas USA; Waltham (MA); On-site; USD 26,000 - 37,000; Full time

Job summary

Securitas USA is seeking a Security Site Supervisor for the Waltham, MA area. The role oversees daily security operations at client sites, supervising personnel, enforcing post orders, and upholding safety and professionalism.

Strong leadership and clear communication are essential to ensure high‑quality service. The position requires a minimum of two years in security or supervisory roles, a valid license where required, and reliable transportation.

Qualifications

• High School Diploma or GED required.
• Minimum 2 years of security or supervisory experience.
• Must meet all state and local licensing requirements.
• Strong leadership, communication, and organizational skills.
• Ability to remain calm and professional in high-pressure situations.
• Proficient in intermediate computer use and report writing.
• Reliable transportation and communication.

Responsibilities

• Lead and supervise Security Officers and Lead Officers per post orders.
• Train new and existing staff; review post procedures.
• Coordinate shift coverage and staffing.
• Serve as primary client contact for issue resolution.
• Respond to emergencies and conduct investigations.
• Coach and evaluate staff performance.
• Perform site patrols and inspections for safety.
• Assist payroll, personnel documentation, and report submissions.

Skills

Leadership

Communication

Organizational skills

Report writing

Computer literacy

Education

High School Diploma or GED

Job description

Security Site Supervisor - Waltham, MA

Pay Rate: $23.00/hr

Schedule: Monday - Friday, 3:00PM - 11:00PM

We help make your world a safer place. We are a trusted security provider committed to delivering professional, reliable, and responsive services. With a presence across multiple industries and communities, our mission is to protect people, property, and peace of mind.

A Security Supervisor is responsible for overseeing daily security operations at assigned client sites. This includes supervising personnel, ensuring adherence to post orders, and maintaining a high standard of safety and professionalism. The role requires strong leadership, attention to detail, and a commitment to client satisfaction.

Key Responsibilities

• Team Leadership: Supervise Security Officers and Lead Officers, ensuring all duties are performed in accordance with post orders and company policies.
• Training & Development: Train new and existing staff, review post procedures, and ensure team readiness.
• Scheduling & Coverage: Coordinate shift coverage and ensure all posts are staffed appropriately.
• Client Relations: Serve as the primary point of contact for client representatives, addressing concerns and ensuring service excellence.
• Incident Management: Respond to emergencies, conduct investigations, and file detailed reports.
• Performance Management: Coach, discipline, and evaluate staff performance; document actions and elevate as needed.
• Patrolling & Inspections: Conduct regular site inspections and patrols to ensure safety and compliance.
• Administrative Support: Assist with payroll, personnel documentation, and report submissions.

Qualifications

• High School Diploma or GED required.
• Minimum 2 years of security or supervisory experience.
• Must meet all state and local licensing requirements.
• Strong leadership, communication, and organizational skills.
• Ability to remain calm and professional in high-pressure situations.
• Proficient in intermediate computer use and report writing.
• Reliable transportation and communication.

EOE/M/F/Vets/Disabilities

Securitas is committed to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, pregnancy, genetic information, disability, status as a protected veteran, or any other applicable legally protected characteristic.

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