Security Site Supervisor - Norwood, MA

Securitas US Business Unit; Norwood (MA); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Matching

Paid Time Off

Paid Training

EAP

Discount Programs

Wellness Programs

Job summary

The Securitas US Business Unit in Norwood, MA is hiring a Security Site Supervisor to oversee daily operations at assigned client sites. Shift is Sunday through Thursday, 4:00PM–12:00AM; pay rate is $23.00/hr.

The role demands strong leadership, clear communication, and a commitment to safety, professionalism, and client satisfaction. You will train staff, coordinate coverage, maintain post orders, conduct inspections, respond to incidents, and prepare detailed reports.

Qualifications

• Leadership and supervision能力 to guide teams.
• Clear communication and strong organizational skills.
• Commitment to client satisfaction and safety.
• Ability to stay calm and professional in high-pressure situations.

Responsibilities

• Training & Development: Train new and existing staff, review post procedures, and ensure team readiness.
• Scheduling & Coverage: Coordinate shift coverage and ensure all posts are staffed appropriately.
• Client Relations: Serve as the primary point of contact for client representatives, addressing concerns and ensuring service excellence.
• Incident Management: Respond to emergencies, conduct investigations, and file detailed reports.
• Patrolling & Inspections: Conduct regular site inspections and patrols to ensure safety and compliance.

Skills

Leadership

Communication

Attention to detail

Client satisfaction focus

Calm under pressure

Time management

Education

High School Diploma or GED

Tools

Report writing

Basic computer skills

Job description

We help make your world a safer place.

We are a trusted security provider committed to delivering professional, reliable, and responsive services. With a presence across multiple industries and communities, our mission is to protect people, property, and peace of mind.

Security Site Supervisor - Norwood, MA

Schedule: Sunday - Thursday, 4:00PM - 12:00AM

Pay Rate: $23.00/hr

A Security Supervisor is responsible for overseeing daily security operations at assigned client sites. This includes supervising personnel, ensuring adherence to post orders, and maintaining a high standard of safety and professionalism. The role requires strong leadership, attention to detail, and a commitment to client satisfaction.

Key Responsibilities:

• Training & Development: Train new and existing staff, review post procedures, and ensure team readiness.
• Scheduling & Coverage: Coordinate shift coverage and ensure all posts are staffed appropriately.
• Client Relations: Serve as the primary point of contact for client representatives, addressing concerns and ensuring service excellence.
• Incident Management: Respond to emergencies, conduct investigations, and file detailed reports.
• Patrolling & Inspections: Conduct regular site inspections and patrols to ensure safety and compliance.

Qualifications:

• High School Diploma or GED required.
• Minimum 2 years of security or supervisory experience.
• Must meet all state and local licensing requirements.
• Strong leadership, communication, and organizational skills.
• Ability to remain calm and professional in high-pressure situations.
• Proficient in intermediate computer use and report writing.
• Reliable transportation and communication.

Enhanced Benefits:

• Medical, Dental & Vision Insurance
• 401(k) with Employer Matching
• Paid Time Off & Paid Training
• Employee Assistance Program (EAP)
• Discount Programs (Travel, Electronics, Cell Phones, and more)
• Wellness & Financial Education Programs

EOE/M/F/Vets/Disabilities

Securitas is committed to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex,sexual orientation, gender identity, national origin, pregnancy, genetic information, disability, status as a protected veteran, or any other applicable legally protected characteristic.

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