Security Site Supervisor: Lead & Client Service

Securitas USA; Newport News (VA); On-site; USD 24,000 - 34,000; Full time

Job summary

Securitas USA in Newport News, VA is seeking a Security Site Supervisor to oversee security officers and ensure post orders, rounds, and incident reports are completed accurately. The role requires coaching staff, training, and maintaining strong client relationships.

Candidates should have 3–5 years of supervisory security experience, a valid driver’s license, and DCJS certification. Flexible scheduling and the ability to respond to emergencies are essential features of the position.

Qualifications

• Minimum 3–5 years of security supervisory experience.
• Strong leadership, organizational, and decision‑making skills.
• Ability to de-escalate difficult situations and resolve conflicts professionally.
• Self-starter with minimal supervision.
• Excellent communication and interpersonal skills.
• Valid driver's license required.
• Must be DCJS certified.
• Ability to work flexible hours within assigned schedules.

Responsibilities

• Functions as a supervisor of Security Officers, Lead Officers, and others; ensures post orders are followed, rounds completed, and reports filed; notifies authorities and client in emergencies.
• Coaches and disciplines personnel; documents coaching and disciplinary actions; seeks management input as needed.
• Trains Security Officers; reviews post orders with subordinates.
• Assists in payroll and personnel data submission.
• Ensures adequate coverage of all posts and positions.
• Prepares, files, and submits various reports.
• Inspects posts and meets with subordinates to outline tasks and responsibilities.
• Meets with client representatives to ensure security requirements are met and provide quality service.
• Carries out supervisory duties per policies, including interviewing, orienting, and training employees; planning, directing, coaching, and evaluating.

Skills

Security supervision

Leadership

De-escalation

Communication

Licensed driver

DCJS certified

Education

High School Diploma or GED + 3-5 years experience

Job description

Securitas USA in Newport News, VA is seeking a Security Site Supervisor to oversee security officers and ensure post orders, rounds, and incident reports are completed accurately. The role requires coaching staff, training, and maintaining strong client relationships.

Candidates should have 3–5 years of supervisory security experience, a valid driver’s license, and DCJS certification. Flexible scheduling and the ability to respond to emergencies are essential features of the position.