Security Site Supervisor - Armed - Experienced

Allied Universal; Cincinnati (OH); On-site; USD 52,000 - 75,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

AD&D

Disability insurance

401(k) plan

Paid holidays

Paid vacation

Job summary

Allied Universal, North America’s leading security and facility services company, seeks a Security Site Supervisor - Armed - Experienced to supervise the delivery of quality services at the client site. The role acts as a liaison between customers, Operation Managers and security officers, and includes coaching and discipline within approved empowerment range.

Requirements include being at least 21 with a high school diploma, strong communication skills, ability to handle crises calmly,

Qualifications

• Must be at least 21 years old with high school diploma or equivalent.
• Strong written and verbal communication skills.
• Licensing requirements may be required by state/local laws.
• Background check and drug screen required.
• Display exceptional customer service and communication skills.
• Have intermediate computer skills to operate scheduling technology.
• Ability to handle crisis situations calmly and efficiently.
• Capably utilize scheduling and billing software to produce reports.
• Communicate staffing needs to Operation Manager and assist in identifying candidates.
• Ensure officers receive training and perform evaluations.

Responsibilities

• Supervise and coordinate security services for the client site.
• Act as liaison between customers, Operation Managers and security officers.
• Coach and discipline staff within empowerment range.
• Ensure training and performance evaluations for officers.
• Prepare reports using scheduling/billing software.
• Coordinate staffing and recruitment for openings.

Skills

Communication

Customer service

Crisis management

Coaching

Scheduling reports

Interpersonal skills

Education

High School Diploma

Tools

Scheduling software

Job description

Company Overview:

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Allied Universal Services is seeking the position of an Security Site Supervisor - Armed - Experienced.

The Security Site Supervisor - Armed - Experienced will supervise and coordinate the delivery of quality services to an assigned customer. The Security Site Supervisor - Armed - Experienced will act as a liaison between customers, Operation Managers and security officers. They will supervise site staff and provide coaching, recognition and discipline within approved empowerment range.

QUALIFICATIONS/REQUIREMENTS:

• Be at least 21 years of age with high school diploma or equivalent
• Possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• As a condition of employment, employee must successfully complete a background investigation and a drug screen in accordance with all federal, state, and local laws
• Display exceptional customer service and communication skills
• Have intermediate computer skills to operate innovative, wireless technology at client specific sites
• Ability to handle crisis situations at the client site, calmly and efficiently
• Capably utilize scheduling and billing software to produce reports (such as Scheduling Activity, Training Detail reports, etc.) that require interpretation and action for effective business management
• Communicates staffing needs to Operation Manager which may include using the Requisition process, assisting in identifying and interviewing quality candidates
• Assures that officers receive appropriate training, developing them in both technical and professional skills; also includes performance management (coaching, counseling, disciplining, performance evaluations, recognition, etc.)
• Assures that employee grievances are heard with help from appropriate branch or region HR support employees
• Able to:
  • Work in various environments such as cold weather, rain/snow or heat
  • Occasionally lift or carry up to 40 pounds
  • Climb stairs, ramps, or ladders occasionally during shift
  • Stand or walk on various surfaces for long periods of time

BENEFITS:

• Medical, dental, vision, basic life, AD&D, and disability insurance
• Enrollment in our company’s 401(k)plan
• Seven holidays annually paid at time and a half, if worked
• 40 hours of vacation after one year of employment at eligible work assignments; unused vacation is only paid out where required by law

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices