Security Site Supervisor

Allied Universal; Seattle (WA); On-site; USD 36,000 - 52,000; Full time

Job summary

Allied Universal in Seattle is seeking a Security Site Supervisor to lead a security team on a designated shift. The role requires coordinating with the Account Manager and field operations, coaching officers, and ensuring quality service delivery at the client site.

The ideal candidate has 3+ years in security, military, or law enforcement, or an Associate’s in Criminal Justice, and strong communication skills.

Qualifications

• High school diploma or equivalent required.
• At least 21 years of age.
• Effective written and oral communication and interpersonal skills; able to deal with all levels of personnel and the public.
• Ability to prepare written reports and logs in neat handwriting.
• Read and understand operating procedures and instructions.
• Driver’s license with appropriate driving history requirements.
• Background check and drug/alcohol test may be required.
• Intermediate computer skills for client-site technologies.
• Ability to handle both routine and crisis situations calmly.
• Enforce contract standards and company policies.
• Experience with scheduling and billing software is a plus.
• Physical ability to work in various environments and lift up to 40 pounds.

Responsibilities

• Supervise and coordinate delivery of security services on a specific shift.
• Act as liaison between site supervisor, Account Manager/Field Ops Manager and officers.
• Provide coaching, recognition and discipline within approved guidelines.
• Prepare and maintain reports and logs; use scheduling/billing software for reports.
• Enforce Allied Universal policies and safety programs.
• Handle routine and crisis situations at the client site with calm efficiency.

Skills

Written communication

Oral communication

Interpersonal skills

Crisis management

Customer service

Education

High school diploma or equivalent

Associate’s degree in Criminal Justice

Tools

Scheduling software

Billing software

Computer literacy

Job description

Company Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Allied Universal Services is currently searching for a Security Site Supervisor.

The Security Site Supervisor will supervise and coordinate the delivery of quality services on a specific shift at an assigned customer. The Security Site Supervisor will act as a liaison between site supervisor, Account Manager/Field Operations Manager and professional security officers. Supervise staff on assigned shift, providing coaching, recognition and discipline within approved empowerment range.

Payrate: $32.09 Per Hour

3+ Years Security, Military, or Law Enforcement Experience or Associate’s Degree in Criminal Justice (C167)

Supervisory Experience (C136)

3 -5 years work experience

Qualifications/Requirements

• High school diploma or equivalent required


• At least 21 years of age


• Must possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner; must be able to use initiative and independent judgment within established guidelines


• Must be able to frequently prepare written reports and logs in neat, legible handwriting;


• Must be able to read and understand all operating procedures and instructions


• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.


• Driving Positions: must possess a valid Driver’s License with at least one year of driving experience, a clean driving record (no major violations within last 36 months, no more than 1 accident in last 24 months, no more than one minor moving violation in last 24 months), a minimum level of insurance as required by Company policy, and the ability to safely operate a vehicle required.


• As a condition of employment, employee must successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test, may be required to pass Drivers Record check


• Intermediate computer skills to utilize innovative, wireless technology at client specific sites


• Ability to handle both common and crisis situations at the client site, calmly and efficiently


• Display exceptional customer service and communication skills


• Ability to handle crisis situations at the client site, calmly and efficiently


• Enforce Contract Standards


• Administers site safety programs outlining site-specific hazards for security officers including vehicle / driving safety as appropriate to corporate procedures


• Prepared to participate in unemployment hearings


• Capably utilizes scheduling and billing software, and to produce reports (such as Scheduling Activity, Training Detail reports, etc.) that require interpretation and action for effective business management


• Enforces Allied Universal’s policies as outlined in the handbooks and executive memos


• Able to:




• Work in various environments such as cold weather, rain/snow or heat


• Occasionally lift or carry up to 40 pounds


• Climb stairs, ramps, or ladders occasionally during shift


• Stand or walk on various surfaces for long periods of time

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com