SECURITY SHIFT SUPERVISOR - TRACK

Caesars Entertainment; Shelbyville (IN); On-site; USD 52,000 - 78,000; Full time

Job summary

Caesars Entertainment in Indiana is seeking a Security Supervisor to lead the Racing Security Department's daily operations, train staff, schedule shifts, and assume command in the Security Manager's absence.

The role emphasizes regulatory compliance with the Indiana Horse Racing Commission, delivering friendly, customer-focused service while protecting patrons and company assets. Delegates responsibilities and coordinates coverage across facilities, with on-call availability.

Qualifications

• High School Diploma or GED is required; college – level training is preferred.
• At least 1 year of experience in a supervisory role.
• Must have outstanding interpersonal communication, organizational, planning and documentation skills.
• Must be able to handle customer inquiries on behalf of the Security Department.
• Must have excellent computer skills, with knowledge of Microsoft software products such as Word, Excel and Project.
• Must be able to sit, stand, walk, kneel, bend, lift, grip tools, and utilize a computer without limitation.
• Must be able to communicate effectively both verbally and written and capable of multi-tasking in a dynamic work environment.
• Must hold a Valid Motor Vehicle License with good driving record.
• Must be at least 21 yrs or older.
• Must be capable of CPR/ AED/ First Aid certification and Indiana Horse Racing Commission licensure.
• Also, must be able to read, write and speak English.

Responsibilities

• Oversees daily operations of Racing Security and department staff; coordinates training and scheduling.
• Adheres to Indiana Horse Racing Commission regulations and promotes customer-oriented service.
• Provides basic security coverage to protect patrons, team members, vendors, and company assets.
• Attends meetings and is available for on-call situations.
• May perform multiple security staff functions across various areas as needed per IHRC guidelines.

Skills

Interpersonal communication

Organizational skills

Planning

Documentation

Customer service

Multi-tasking

Verbal communication

Written communication

Driving license

Education

High School Diploma or GED

College-level training

Tools

Microsoft Word

Microsoft Excel

Microsoft Project

Job description

Job Description

The Security Supervisor is responsible for daily operations of the Racing Security Department. The Security Supervisor coordinates the training of department personnel, scheduling, oversees all departmental staff and assumes command of the Racing Security Department in the absence of the Security Manager.

Responsibilities

• The Security Supervisor ensures Security Officers are properly trained, certified and current for all aspects of their job duties by providing ongoing instruction and program management.
• Adheres to all Indiana Horse Racing Commission regulations and promotes an outgoing, friendly customer-oriented personality at all times.
• Provides basic security coverage ensuring that adequate protection is provided for the safety and assets of patrons, Team Members, vendors and the company.
• The Security Supervisor must attend meetings and be available for on call situations as needed.
• May perform multiple Security Staff functions if needed in coordination with the guidelines set by the Indiana Horse Racing Commission of the following areas: Alcohol Testing, Barn Walker, Back Gate, Front Paddock, Grandstands, Stable Gate, OTB Post, Paddock, Parking Control, Test Barn, Escort Assignment, Veterinarian Escort, and Winners Circle.

Qualifications

• High School Diploma or GED is required; college – level training is preferred.
• At least 1 year of experience in a supervisory role.
• Must have outstanding interpersonal communication, organizational, planning and documentation skills.
• Must be able to handle customer inquiries on behalf of the Security Department.
• Must have excellent computer skills, with knowledge of Microsoft software products such as Word, Excel and Project.
• Must be able to sit, stand, walk, kneel, bend, lift, grip tools, and utilize a computer without limitation.
• Must be able to communicate effectively both verbally and written and capable of multi-tasking in a dynamic work environment.
• Must hold a Valid Motor Vehicle License with good driving record.
• Must be at least 21 yrs or older.
• Must be capable of CPR/ AED/ First Aid certification and Indiana Horse Racing Commission licensure.
• Also, must be able to read, write and speak English.

Additional Requirements

• Must be able to lift 50 pounds and stand/ walk for long periods of time.
• Must be able to work in a noisy, smoked filled, with close quarters, and hot or cold in excessive weather conditions; depending on your work area.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Responsible for fostering a fun environment.
• Responsible for being gracious to all guests and co-workers.
• Responsible for promoting a positive influence in the community and participating in company-sponsored events.
• Enthusiastically supports, actively promotes and demonstrates superior customer service in accordance with department and company standards and programs.
• Ensures that behavior and appearance are in compliance with established standards.
• Maintains a professional work environment with management and staff.