Security Shift Supervisor Pharmaceutical Site

Allied Universal; Boston (MA); On-site; USD 54,000 - 60,000; Full time

Benefits offered by this job

Paid orientation

Paid training

Career growth opportunities

Job summary

Allied Universal in Boston, MA is seeking a Professional Security Shift Supervisor to oversee a specific shift, ensuring high‑quality service delivery and acting as a liaison between the site supervisor, Account Manager, and security officers.

The role emphasizes coaching, recognition, discipline within policy, and the ability to calmly manage crises; paid orientation and training support career growth opportunities within a full‑time schedule.

Qualifications

• High school diploma or equivalent required.
• At least 18 years of age.
• Effective written and oral communication and interpersonal skills; ability to deal with all levels professionally.
• Ability to prepare reports and logs in neat handwriting.
• Licensing requirements may be required prior to employment.
• Valid Driver’s License and driving experience with clean record if driving.
• Background check and drug/alcohol test required.
• Intermediate computer skills to use wireless technology at client sites.
• Ability to handle crisis situations calmly and effectively.
• Physical ability to lift up to 40 pounds and stand/walk for long periods.

Responsibilities

• Supervise and coordinate delivery of quality services on a specific shift.
• Act as liaison between site supervisor, Account Manager/Field Operations Manager and security officers.
• Provide coaching, recognition and discipline within approved empowerment range.

Skills

Security supervision

Customer service

Communication

Crisis management

Team leadership

Attention to detail

Education

High school diploma or equivalent

Tools

MS Office

Background check compliance

Job description

Company Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Professional Security Shift Supervisor

Starting Pay $26.90 / hour

Must be 21 years of age or older and have 1 year of security experience

Non Union at a Union Site

Full time hours Friday, Saturday 6:45am - 3:15pm and Sunday, Monday 2:45pm - 11:15pm

Paid orientation and Paid training

Career growth opportunities

Responsibilities

The Security Shift Supervisor will supervise and coordinate the delivery of quality services on a specific shift at an assigned customer. The Shift Supervisor will act as a liaison between site supervisor, Account Manager/Field Operations Manager and professional security officers. Supervise staff on assigned shift, providing coaching, recognition and discipline within approved empowerment range.

Qualifications / Requirements

• High school diploma or equivalent required
• At least 18 years of age
• Must possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner; must be able to use initiative and independent judgment within established guidelines
• Must be able to frequently prepare written reports and logs in neat, legible handwriting;
• Must be able to read and understand all operating procedures and instructions
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• Driving Positions: must possess a valid Driver’s License with at least one year of driving experience, a clean driving record (no major violations within last 36 months, no more than 1 accident in last 24 months, no more than one minor moving violation in last 24 months), a minimum level of insurance as required by Company policy, and the ability to safely operate a vehicle required.
• As a condition of employment, employee must successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test, may be required to pass Drivers Record check
• Intermediate computer skills to utilize innovative, wireless technology at client specific sites
• Ability to handle both common and crisis situations at the client site, calmly and efficiently
• Display exceptional customer service and communication skills
• Ability to handle crisis situations at the client site, calmly and efficiently
• Able to:
  • Work in various environments such as cold weather, rain/snow or heat
  • Occasionally lift or carry up to 40 pounds
  • Climb stairs, ramps, or ladders occasionally during shift
  • Stand or walk on various surfaces for long periods of time

Equal Opportunity Employer

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com