Security Shift Supervisor Parking Garage Patrol

Allied Universal

New York (NY)

On-site

USD 34,000 - 37,000

Full time

5 days ago
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Benefits offered by this job

Medical insurance
Dental insurance
Vision insurance
Life insurance
AD&D
Disability insurance
Retirement plans
Paid holidays

Job summary

Allied Universal is seeking a Professional Security Shift Supervisor to oversee a Parking Garage Patrol in Lower Manhattan. The role involves supervising staff on a full-time shift, coordinating with site and account management, and ensuring quality security services on a daily basis.

Candidates must have 2+ years of security experience, a NYS Security Guard License, and a NYS Driver's License, with strong customer service and communication skills to interact with the public and clients.

Qualifications

  • Must have high school diploma or equivalent.
  • Must possess New York State Security Guard License.
  • Must possess a valid New York State Driver's License.
  • 2+ years of security experience.
  • Excellent customer service and public interaction skills.
  • Ability to read and understand operating procedures and instructions.

Responsibilities

  • Supervise staff on assigned shift and provide coaching, recognition and discipline.
  • Coordinate delivery of quality security services with site supervisor and Account Manager.
  • Liaise between client, staff and operations management to ensure service standards.

Skills

Customer service
Crisis management
Communication skills
Team supervision
Problem solving

Education

High school diploma or equivalent
New York State Security Guard License
New York State Driver's License

Tools

Computer skills

Job description

Company Overview:

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.


Allied Universal is seeking a Security Shift Supervisor to oversee a Parking Garage Patrol located in Lower Manhattan


  • Positions Are: Full Time

  • Workdays Available: Monday - Friday

  • Work Shifts Available: Morning and Afternoon

  • Pay Rate: $25.60 - $26.60 / hour

  • Must exhibit great customer service skills, will be interacting with the general public on a daily basis and interaction with client and staff


Requirements:


  • Supervisory Experience

  • Must possess New York State Security Guard License

  • Must possess Valid New York State Driver's License

  • 2+ Years of Security Experience


Allied Universal Services is currently searching for a Professional Security Shift Supervisor.


The Security Shift Supervisor will supervise and coordinate the delivery of quality services on a specific shift at an assigned customer. The Shift Supervisor will act as a liaison between site supervisor, Account Manager/Field Operations Manager and professional security officers. Supervise staff on assigned shift, providing coaching, recognition and discipline within approved empowerment range.


Qualifications/Requirements:


  • High school diploma or equivalent required

  • At least 18 years of age

  • Must possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner; must be able to use initiative and independent judgment within established guidelines

  • Must be able to frequently prepare written reports and logs in neat, legible handwriting;

  • Must be able to read and understand all operating procedures and instructions

  • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.

  • Driving Positions: must possess a valid Driver’s License with at least one year of driving experience, a clean driving record (no major violations within last 36 months, no more than 1 accident in last 24 months, no more than one minor moving violation in last 24 months), a minimum level of insurance as required by Company policy, and the ability to safely operate a vehicle required.

  • As a condition of employment, employee must successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test, may be required to pass Drivers Record check

  • Intermediate computer skills to utilize innovative, wireless technology at client specific sites

  • Ability to handle both common and crisis situations at the client site, calmly and efficiently

  • Display exceptional customer service and communication skills

  • Ability to handle crisis situations at the client site, calmly and efficiently

  • Able to:

    • Work in various environments such as cold weather, rain/snow or heat

    • Occasionally lift or carry up to 40 pounds

    • Climb stairs, ramps, or ladders occasionally during shift

    • Stand or walk on various surfaces for long periods of time




BENEFITS:


  • Medical, dental, vision, basic life, AD&D, and disability insurance

  • Company's retirement plans

  • Seven holidays annually paid at time and a half, if worked

  • 40 hours of vacation after one year of employment at eligible work assignments; unused vacation is only paid out where required by law


Licensed by the New York State Department of State


Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

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