Armed Security Shift Supervisor Corporate Office

Allied Universal; New York (NY); On-site; USD 70,000 - 82,000; Full time

Job summary

Allied Universal is hiring a Security Shift Supervisor to oversee a Corporate Office in Downtown Brooklyn. This full-time position operates on an overnight shift with Thursday–Sunday flexibility, demanding excellent customer service and strong communication with clients and staff.

The role involves supervising officers, coaching and enforcing standards to ensure quality service. Qualified candidates will have a high school diploma, NY licensing where required, and the ability to read procedures,

Qualifications

• High school diploma or equivalent required.
• Must exhibit great customer service skills and interact with the public and client staff.
• Must have effective written and oral communication and interpersonal skills.
• Must be able to use initiative and independent judgment within established guidelines.
• Must be able to read and understand operating procedures.

Responsibilities

• Supervise and coordinate the delivery of quality services on a specific shift at an assigned customer.
• Act as a liaison between site supervisor, Account Manager/Field Operations Manager and security officers.
• Supervise staff on assigned shift, providing coaching, recognition and discipline within approved empowerment range.
• Maintain up-to-date written reports and logs.
• Ensure adherence to licensing requirements and safety policies.

Skills

Customer service

Written reports

Oral communication

Interpersonal skills

Initiative

Independent judgment

Procedures reading

Education

High school diploma or equivalent

Job description

Company Overview: Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Allied Universal is hiring a Armed Security Shift Supervisor to oversee a Corporate Office located in Downtown Brooklyn.

• Positions Are: Full Time
• Work Shifts Available: Overnight
• Workdays Available: Candidates should be flexible Thursday – Sunday
• Pay Rate: $35.05 / hour
• Must exhibit great customer service skills, will be interacting with the general public on a daily basis and interaction with client and staff

Allied Universal Services is currently searching for a Security Shift Supervisor.

The Security Shift Supervisor will supervise and coordinate the delivery of quality services on a specific shift at an assigned customer. The Security Shift Supervisor will act as a liaison between site supervisor, Account Manager/Field Operations Manager and professional security officers. Supervise staff on assigned shift, providing coaching, recognition and discipline within approved empowerment range.

Qualifications/Requirements:

• High school diploma or equivalent required
• At least 21 years of age
• Have at least 2+ Years' Law Enforcement experience
• Concealed Carry Weapons Permit
• Must have Armed guard license if not currenly active NYPD
• Must possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner; must be able to use initiative and independent judgment within established guidelines
• Must be able to frequently prepare written reports and logs in neat, legible handwriting;
• Must be able to read and understand all operating procedures and instructions
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• Driving Positions: must possess a valid Driver’s License with at least one year of driving experience, a clean driving record (no major violations within last 36 months, no more than 1 accident in last 24 months, no more than one minor moving violation in last 24 months), a minimum level of insurance as required by Company policy, and the ability to safely operate a vehicle required.
• As a condition of employment, employee must successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test, may be required to pass Drivers Record check
• Intermediate computer skills to utilize innovative, wireless technology at client specific sites
• Ability to handle both common and crisis situations at the client site, calmly and efficiently
• Display exceptional customer service and communication skills
• Ability to handle crisis situations at the client site, calmly and efficiently
• Able to:
• Work in various environments such as cold weather, rain/snow or heat
• Occasionally lift or carry up to 40 pounds
• Climb stairs, ramps, or ladders occasionally during shift
• Stand or walk on various surfaces for long periods of time

Licensed by the New York State Department of State

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices