Security Shift Supervisor - Overnights

Secureone Security Services; Matteson (IL); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

401K Plan

Daily pay

Attendance bonus

Employee referral bonus

Sales lead bonus

Supervisor of the Month bonus

Certificate of Commendation bonus

Meritorious achievement recognition

Distinguished service awards

Supervisor of the Year program

Paid sick time

Vacation pay

Medical benefits after 90 days

Guard card training free

Discounted advanced courses

Paid training

Job summary

Secureone Security Services is seeking a Shift Supervisor to oversee security operations at the assigned site and supervise officers ensuring high standards of performance.

The role involves coordinating site inspections, coaching staff, and supporting training and policy updates while driving efficiency and client satisfaction.

You will communicate with management and clients, manage incident responses, and help maintain profitable operations.

Qualifications

• High school diploma or equivalent.
• Be at least 21 years of age.
• Valid Driver's License.
• Must possess a valid security license as required in the state for which you are applying.
• Minimum 2-3 years of progressive security experience.
• Background investigation and post-offer drug/alcohol test.
• Maintain active license status at all times while on duty.
• Excellent customer service and communication skills.

Responsibilities

• Provide direction to Shift/Account Officers and assist with areas of responsibility.
• Provide site support and inspect assigned personnel.
• Motivate, coach and formally evaluate the performance of staff.
• Develop and implement measurement tools for efficiency, accuracy, costs/benefits.
• Update policies, procedures, standards, and guidelines for the site/account.
• Control patrol and alarm response activities for timely execution.
• Respond to incidents and coordinate internal notifications as appropriate.
• Review site operations for improvement and profitability.
• Communicate effectively with management and clients at all levels.

Skills

Leadership

Communication

Customer service

Critical thinking

People skills

Integrity

Education

High school diploma or equivalent

Job description

Secureone Security Services

is seeking to hire a Shift Supervisor (SS). The Shift Supervisor is responsible for supervising the security operations of their assigned site, inspection of officers who work at the site, and training/operational support of the branch.

ESSENTIAL FUNCTIONS/DUTIES:

• Leadership skills to provide direction to the Shift/Account assigned Officers and assist with areas of responsibility as needed
• Provide Site Support for all areas of the sites and inspections of assigned personnel
• Effectively manage, motivate, coach and formally evaluate the performance of all assigned staff and officers.
• Assist with the development and implementation of measurement and evaluation tools for efficiency, accuracy, timeliness, and costs/benefits of each area of responsibility
• Make recommendations for the creation, modification, and updating of policies, procedures, standards, and guidelines as they relate to your assigned Site/Account.
• Assist with the development and implementation of controls for accurate and timely patrol and alarm response activities.
• Respond to incidents at the Site proactively and in response to requests for assistance from any Secureone Security Manager, Supervisor, Assigned Agent/Officer and Client. Coordinate the proper response and internal notifications as appropriate.
• Continually review all aspects of the Site/Account for potential improvement and profitability.
• Ability to effectively communicate within all levels of the organization and client operations.
• Communicate clearly and effectively with office management to resolve any potential issues, concerns or threats at assigned site/account.
• Excellent conceptual and critical thinking skills, present ideas in a clear and compelling manner with strict attention to detail.
• Emotionally intelligent with excellent people skills and ability to develop and manage successful business relationships with clients and prospective clients.
• Strong personal presence, credibility and high integrity.
• Present ideas in a clear and compelling manner.
• Ability to perform other duties as assigned.

Minimum Qualifications:

• High school diploma or equivalent required.
• Be at least 21 years of age.
• Ability to attend supervisory/managerial scheduled meetings on a monthly and quarterly basis.
• Valid Drivers License
• Must possess a valid security license as required in the state for which you are applying.
• Minimum 2-3 years of progressive security experience.
• As a condition of employment, employee must successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test.
• As a condition of continued employment, employee must maintain current active status of all required License at all times and must carry the license at all times while on duty.
• Must display exceptional customer service and communication skills.

Preferred Qualifications:

• 3+ years of security experience
• 2-3+ years of supervisory/managerial experience.

Benefits:

Secureone Security Services recognizes and rewards your commitment to excellence. Our security professionals enjoy:

• Secureone offers a 401K with 3% Company Match!
• Daily pay program
• Attendance Bonus
• Employee Referral Bonus
• Sales lead Bonus
• Supervisor of the Month (with Bonus)
• Certificate of Commendation (with Bonus)
• Meritorious Achievement Recognition (with Bonus)
• Distinguished Service Awards (with Bonus)
• Supervisor of the Year Program (with Bonus)
• Paid Sick Time
• Vacation Pay
• Medical Benefits after 90 days
• No Charge for Guard Card Classes; discounted rate for advanced courses
• Paid Training at your Pay rate