Security Shift Supervisor — Lead & Coach Security Team

Allied Universal; Santa Monica (CA); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k plans

Paid holidays

Vacation after 1 year

Job summary

Allied Universal is seeking a Professional Security Shift Supervisor to oversee security services on a specific shift at a client site in Santa Monica, CA. The role requires supervising officers, coordinating with Account Manager and Field Operations, and delivering high-quality security operations with strong customer service.

You will coach, recognize and discipline staff within approved guidelines, handle crises calmly, and maintain professional standards across communications, reporting and

Qualifications

• Must be at least 18 years old.
• High school diploma or equivalent, or 5 years verifiable experience.
• Must possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional manner.
• Must be able to prepare written reports and logs in neat, legible handwriting.
• Must be able to read and understand operating procedures and instructions.
• Licensing requirements may be required prior to employment.
• Valid Driver’s License with at least one year of driving experience and clean record requirements.
• Background investigation and post-offer/pre-employment drug/alcohol test may be required.
• Intermediate computer skills to utilize wireless technology at client sites.
• Ability to handle both common and crisis situations calmly and efficiently.
• Display exceptional customer service and communication skills.

Responsibilities

• Supervise and coordinate the delivery of quality security services on a specific shift at an assigned customer.
• Act as a liaison between site supervisor, Account Manager/Field Operations Manager and officers.
• Provide coaching, recognition and discipline within empowered guidelines.
• Handle crisis situations calmly and efficiently while maintaining client safety and satisfaction.

Skills

Communication skills

Customer service

Interpersonal skills

Leadership

Calm under pressure

Decision making

Crises management

Problem solving

Team supervision

Education

High school diploma or equivalent

Tools

Driver's License

Job description

Allied Universal is seeking a Professional Security Shift Supervisor to oversee security services on a specific shift at a client site in Santa Monica, CA. The role requires supervising officers, coordinating with Account Manager and Field Operations, and delivering high-quality security operations with strong customer service.

You will coach, recognize and discipline staff within approved guidelines, handle crises calmly, and maintain professional standards across communications, reporting and