Security Shift Supervisor – Full-time – On-site

Kravis; West Palm Beach (FL); On-site; USD 42,000 - 65,000; Full time

Job summary

The Kravis Center in West Palm Beach, FL seeks a full-time Security Shift Supervisor to maintain a safe environment for staff, patrons, and assets during performances and daily operations. You will supervise Security Officers, assist with training, and ensure compliance with policies and law.

You will monitor security systems, coordinate with departments, conduct campus patrols, issue badges, manage keys and radios, and respond quickly to emergencies with professional judgment.

Qualifications

• High school diploma or GED required, or a minimum of three (3) years of security-related experience.
• Valid Security “D” License required per state requirements.
• Prior supervisory experience in security is required.
• Must multitask, adapt to changing environments, and remain calm during emergencies.
• Available to work days, nights, weekends and holidays; overtime may be needed.
• Excellent written and verbal communication skills; work independently and as part of a team.

Responsibilities

• Supervise, direct, and support Security Officers on assigned shifts while ensuring policy compliance.
• Respond to incidents and emergencies; prepare timely security incident reports for management.
• Coordinate with Front of House and other departments for security during events and daily operations.
• Coordinate and place police officers during shows and events for adequate coverage.
• Monitor security systems in the control room and surveillance devices per procedures.
• Conduct Deggy campus tours and report malfunctions or hazards promptly.
• Process deliveries, issue and track securities keys and radios, and manage access devices.
• Handle lost and found items per procedures.
• Issue Kravis Center badges to visitors per access-control policies.
• Maintain a professional, courteous presence with patrons and staff.
• Answer Security Desk calls and respond to inquiries appropriately.
• Perform other duties as assigned to meet security and safety needs.

Skills

Supervisory experience

Communication skills

Multitasking

Calm under pressure

Education

High school diploma or GED

Security D License

Tools

Deggy device

Security systems (CCTV, access control)

Job description

We are seeking a full-time Security Shift Supervisor to join our team. In this role, you are responsible for maintaining a safe and secure environment for the Kravis Center, including the protection of facilities, employees, patrons, and assets. This position supervises Security Officers, assists with training, and ensures security operations are performed in compliance with organizational policies, applicable laws, and industry standards.

• Supervise, direct, and support Security Officers during assigned shifts to ensure compliance with policies, procedures, and post orders.
• Respond to security incidents, emergencies, and safety concerns; prepare accurate and timely Security Incident Reports for management review.
• Coordinate with Front of House and other departments to ensure security needs are met during performances, events, and daily operations.
• Coordinate and place police officers in designated areas during shows and special events to ensure adequate security coverage.
• Monitor and operate security systems, including the control room, fire alarm panel, and surveillance camera systems, in accordance with established procedures.
• Conduct regular Deggy tours throughout the entire campus, including parking garages, on foot or by vehicle, using the Deggy electronic checkpoint verification device.
• Report missing checkpoints, equipment malfunctions, safety hazards, or security concerns promptly to management.
• Receive and sign for deliveries and notify appropriate recipients in accordance with established procedures.
• Issue, track, secure, and collect security keys, access devices, and radios.
• Process lost and found property in compliance with departmental procedures and documentation requirements.
• Issue Kravis Center identification badges to visitors in accordance with access-control policies.
• Maintain a professional, courteous, and service-oriented presence when interacting with patrons, employees, and visitors.
• Answer Security Desk telephone calls and respond appropriately to inquiries and requests.
• Perform other duties as assigned to meet operational, safety, and security needs.

Qualifications/Experience:

• High school diploma or GEDrequired, or a minimum of three (3) years of relevant employment history preferably in law enforcement, military service, or security.
• Possess and maintain a valid Security “D” License in accordance with state requirements.
• Prior supervisory experience in the security field isrequired.
• Ability to multitask, adapt to changing environments, exercise sound judgment and remain calm and professional during emergencies.
• Available to work days, nights, weekends and holidays as well as overtime as needed.
• Requires outstanding communication skills both written and verbal; ability to work independently and as part of a team.
• Must present and maintain a neat and professional appearance, as well as a friendly and professional demeanor.

Physical Demands/ Work Environment:

This full-time position requires the ability to stand and walk for extended periods; perform foot patrols both indoors and outdoors in varying weather conditions; sit, bend, reach, and climb stairs while moving throughout the campus; and operate security systems, radios, and computer equipment. The role requires sufficient visual and auditory acuity to monitor surroundings, identify potential safety or security concerns, and respond to alarms. The Security Supervisor must be able to respond quickly and effectively during emergencies and occasionally lift, carry, push, or pull objects weighing up to 30–50 pounds.

The Kravis Center is a Drug-Free Workplace and an Equal Opportunity Employer.

Directions & Parking

The Kravis Center is located near downtown West Palm Beach and is easily accessible via I-95 and the Turnpike. Paid self-parking and valet parking is available.