Security Shift Supervisor - Armed

Allied Universal; Chicago (IL); On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Retirement plans

Paid holidays

Vacation days

Job summary

Allied Universal Services is seeking an Armed Security Shift Supervisor to oversee and coordinate the delivery of security services on a specific shift at a Chicago client site. The role acts as a liaison between site supervision, Account Managers, and security officers, providing coaching and discipline within approved guidelines.

The position emphasizes staff supervision, training, and incident response, with required industry standards and safety procedures.

Qualifications

• Must be 21+ years old with a high school diploma or equivalent.
• Excellent written and verbal communication with diverse stakeholders.
• Licensing requirements may apply per state/local laws.
• Background check and drug screen required.
• Strong customer service and interpersonal skills.
• Intermediate computer skills to operate wireless technology at client sites.
• Ability to handle crisis situations calmly.
• Ability to relay staffing needs to Account or Operations Manager.
• Ensure officers receive training and professional development.
• Manage uniforms, equipment, and site supplies.
• Physical ability to lift up to 40 pounds and climb stairs occasionally.

Responsibilities

• Supervise and coordinate security services on the assigned shift.
• Act as liaison between site supervisor, Account Manager, and officers.
• Provide coaching, recognition, and discipline within empowerment range.
• Ensure safety programs and JSA documentation are followed.
• Assist with uniforms, equipment, and vehicle inventories.

Skills

Customer service

Communication

Crisis management

Staff supervision

Computer skills

Education

High School Diploma

Job description

Overview

Company Overview: Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

Allied Universal Services is seeking the position of an Armed Security Shift Supervisor.

The Armed Security Shift Supervisor will supervise and coordinate the delivery of quality services on a specific shift at an assigned customer. An Armed Security Shift Supervisor acts as a liaison between site supervisor, Account Manager/Field Operations Manager and professional security officers. They supervise staff on assigned shift, providing coaching, recognition and discipline within approved empowerment range.

Compensation Rate: $25.25/ Hr

Qualifications/Requirements

• Be at least 21 years of age with high school diploma or equivalent
• Possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• As a condition of employment, employee must successfully complete a background investigation and a drug screen in accordance with all federal, state, and local laws
• Display exceptional customer service and communication skills
• Have intermediate computer skills to operate innovative, wireless technology at client specific sites
• Ability to handle crisis situations at the client site, calmly and efficiently
• Communicate staffing needs on shift to Account Manager or Operations Manager
• Assure that officers receive appropriate training, developing them in both technical and professional skills
• Assure that employee grievances are heard with help from appropriate district or region HR support employees and Account or Operations Manager
• Administer JSA’s and safety programs outlining site-specific hazards for professional security officers on assigned shift including vehicle/driving safety as appropriate to Corporate procedures
• Assist Account or Operations Manager to manage uniforms, equipment, supplies and vehicles utilized at the account, maintaining appropriate inventories and maintenance checklists
• Able to:
• Work in various environments such as cold weather, rain/snow or heat
• Occasionally lift or carry up to 40 pounds
• Climb stairs, ramps, or ladders occasionally during shift
• Stand or walk on various surfaces for long periods of time

Benefits

• Medical, dental, vision, basic life, AD&D, and disability insurance
• Company's retirement plans
• Seven holidays annually paid at time and a half, if worked
• 40 hours of vacation after one year of employment at eligible work assignments; unused vacation is only paid out where required by law

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com