Security Shift Supervisor - Armed

Allied Universal; Charlotte (NC); On-site; USD 27,196 - 38,735; Full time

Job summary

A leading security services company is seeking a Security Shift Supervisor - Armed to supervise quality service delivery on assigned shifts. This role involves managing security officers, communication with site management, and ensuring compliance with safety protocols. Applicants should possess strong communication and crisis management skills, along with a high school diploma. The position offers a competitive hourly wage and full-time hours with a dynamic work environment in Charlotte, NC.

Qualifications

• Must be at least 21 years of age.
• Licensing requirements subject to local laws.
• Intermediate computer skills to operate technology.

Responsibilities

• Supervise staff on assigned shift and provide coaching.
• Communicate staffing needs to management.
• Administer safety programs for security officers.

Skills

Effective written communication

Interpersonal skills

Customer service skills

Crisis management

Education

High school diploma or equivalent

Job description

Join to apply for the Security Shift Supervisor - Armed role at Allied Universal.

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

The Armed Security Shift Supervisor will supervise and coordinate the delivery of quality services on a specific shift at an assigned customer. The supervisor acts as a liaison between site supervisor, Account Manager/Field Operations Manager and professional security officers. They supervise staff on assigned shift, providing coaching, recognition and discipline within approved empowerment range.

$23.93 / Hour

Schedule

• 2pm - 10pm, Friday & Saturday
• 10pm-6am, Sunday & Monday

Qualifications / Requirements

• Be at least 21 years of age with high school diploma or equivalent
• Possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• As a condition of employment, employee must successfully complete a background investigation and a drug screen in accordance with all federal, state, and local laws
• Display exceptional customer service and communication skills
• Have intermediate computer skills to operate innovative, wireless technology at client specific sites
• Ability to handle crisis situations at the client site, calmly and efficiently
• Communicate staffing needs on shift to Account Manager or Operations Manager
• Assure that officers receive appropriate training, developing them in both technical and professional skills
• Assure that employee grievances are heard with help from appropriate district or region HR support employees and Account or Operations Manager
• Administer JSA’s and safety programs outlining site-specific hazards for professional security officers on assigned shift including vehicle/driving safety as appropriate to Corporate procedures
• Assist Account or Operations Manager to manage uniforms, equipment, supplies and vehicles utilized at the account, maintaining appropriate inventories and maintenance checklists

Able to:

• Work in various environments such as cold weather, rain/snow or heat
• Occasionally lift or carry up to 40 pounds
• Climb stairs, ramps, or ladders occasionally during shift
• Stand or walk on various surfaces for long periods of time

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

• Other, Information Technology, and Management
• Professional Services