Security Shift Supervisor - Armed

AECOM; Charlotte (NC); On-site; Full time

Job summary

Join a leading company as an Armed Security Shift Supervisor in Charlotte. You will oversee quality services during your shift while coaching and supporting security staff. Excellent communication and crisis management skills are essential for this role, contributing to a culture that positively impacts the community.

Benefits

Medical, dental and vision coverage

Life insurance

Retirement plan

Employee assistance programs

Company discounts

Qualifications

• At least 21 years of age.
• Effective written and oral communication skills.
• Ability to handle crisis situations calmly.

Responsibilities

• Supervise staff and coordinate services on shift.
• Conduct training and develop officers' skills.
• Ensure safety and administer programs on-site.

Skills

Communication skills

Customer service skills

Crisis management

Interpersonal skills

Education

High school diploma or equivalent

Job description

Allied Universal, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. We offer comprehensive benefits for most full-time positions, including medical, dental, and vision coverage, life insurance, a retirement plan, employee assistance programs, company discounts, perks, and more.

Allied Universal Services is seeking the position of an **Armed Security Shift Supervisor** .

The **Armed Security Shift Supervisor** will supervise and coordinate the delivery of quality services on a specific shift at an assigned customer. An **Armed Security Shift Supervisor** acts as a liaison between site supervisor, Account Manager/Field Operations Manager and professional security officers. They supervise staff on assigned shift, providing coaching, recognition and discipline within approved empowerment range.

$23.91 / Hour

**QUALIFICATIONS/REQUIREMENTS:**

+ Be at least 21 years of age with high school diploma or equivalent

+ Possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner

+ Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.

+ As a condition of employment, employee must successfully complete a background investigation and a drug screen in accordance with all federal, state, and local laws

+ Display exceptional customer service and communication skills

+ Have intermediate computer skills to operate innovative, wireless technology at client specific sites

+ Ability to handle crisis situations at the client site, calmly and efficiently

+ Communicate staffing needs on shift to Account Manager or Operations Manager

+ Assure that officers receive appropriate training, developing them in both technical and professional skills

+ Assure that employee grievances are heard with help from appropriate district or region HR support employees and Account or Operations Manager

+ Administer JSA’s and safety programs outlining site-specific hazards for professional security officers on assigned shift including vehicle/driving safety as appropriate to Corporate procedures

+ Assist Account or Operations Manager to manage uniforms, equipment, supplies and vehicles utilized at the account, maintaining appropriate inventories and maintenance checklists

+ Able to:

+ Work in various environments such as cold weather, rain/snow or heat

+ Occasionally lift or carry up to 40 pounds

+ Climb stairs, ramps, or ladders occasionally during shift

+ Stand or walk on various surfaces for long periods of time

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

**Job ID:** 2025-1388826

**Location:** United States-North Carolina-Charlotte

**Job Category:** Security Supervisor, Security Officer, Armed Security