SECURITY SHIFT SUPERVISOR

PENN Entertainment; Bossier City (LA); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading entertainment provider is seeking a security staff member in Bossier City, LA. Your role will involve supervising staff, ensuring regulatory compliance, and enhancing guest experiences in an exciting and dynamic environment. Join a diverse team committed to excellence and career growth!

Benefits

Day-one medical coverage

401(k) matching

Annual bonuses

Paid time off

Qualifications

• 1-2 years of casino security, military, or law enforcement experience preferred.
• Strong written and verbal communication skills in English essential.
• Valid Driver's License required.

Responsibilities

• Provide guidance and supervision to staff, supporting operational goals.
• Coordinate scheduling and ensure guest satisfaction.
• Maintain safety and conduct security inspections.

Skills

Communication

Organizational Skills

Problem-Solving

Confidentiality

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

WE’RE CHANGING ENTERTAINMENT. COME JOIN US.

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll be part of an exciting, fast-paced industry. You’ll work with a diverse team driven by enthusiasm for helping people have more fun. We also care about your career growth and will support your development.

Initial placement within the salary range depends on relevant knowledge, skills, and experience. Our Total Rewards package includes wellness programs supporting financial, physical, and mental well-being. Benefits such as day-one medical coverage, 401(k) matching, and annual bonuses may vary by position. Paid time off accrues according to local policies and increases with tenure.

Click HERE to learn how we help team members grow and thrive in their careers.

WE LOVE OUR WORK.

- Provide guidance and supervision to staff, supporting operational goals and monitoring performance and profit objectives.

- Coordinate scheduling with managers and address concerns, ensuring guest satisfaction.

- Enforce internal policies, including laws on underage gambling and drinking.

- Maintain safety and inspection reports, conduct security post inspections, and prepare incident reports.

- Report guest and staff concerns to management.

- Ensure security staff adhere to dress and grooming standards.

- Collaborate with regulatory, fire, rescue, and law enforcement agencies.

- Support departmental budget compliance.

- Promote and demonstrate excellent customer service, ensuring standards are met and issues addressed.

- Ensure regulatory compliance and report potential issues.

- Maintain confidentiality of all departmental and company matters.

BRING US YOUR BEST.

- High School Diploma or equivalent, plus 1-2 years of casino security, military, or law enforcement experience, or equivalent education and experience.

- Proficiency in Microsoft Office applications.

- Excellent written and verbal communication skills in English.

- Ability to maintain confidentiality and professionalism.

- Strong report writing and organizational skills.

- Valid Driver’s License and ability to operate company vehicles.

- High energy, proactive, and strategic problem-solving skills.

- Ability to interact diplomatically with guests and staff, resolving conflicts effectively.

- Effective communication and collaboration skills at all organizational levels.

- Calmness in emergency or stressful situations.

STAY IN THE GAME. FOLLOW US.

We are a leading provider of entertainment, sports content, and casino experiences, with 43 destinations across North America, plus online sports betting and iCasino via ESPN BET and theScore Bet Sportsbook and Casino.

We value diversity and sustainability for our community, team members, vendors, and planet.

We're changing entertainment. Follow us.

Equal Opportunity Employer