Security Shift Lead — Team, Coverage, & Compliance

Securitas Security Services USA, Inc.; Hatfield Township (PA); On-site; USD 25,000 - 30,000; Full time

Job summary

Securitas USA is seeking a Security Shift Supervisor to oversee Security Officers at client sites in Hatfield Township, PA. You will ensure post orders, rounds, and required reports are followed and act as a liaison with client representatives to deliver high-quality service.

The role requires a high school diploma or GED and at least two years of related experience; retail experience is preferred. You will coach staff, train new personnel, assist with payroll, and help ensure proper coverage

Qualifications

• Minimum two years of related security experience or equivalent
• Retail experience preferred
• Ability to supervise and coach security staff effectively

Responsibilities

• Supervise Security Officers and others at client sites; ensure post orders, rounds, and reports are completed; notify authorities and clients in emergencies
• Coach and discipline staff; document coaching and disciplinary actions
• Train Officers; review post orders and assignments with team
• Assist in payroll and personnel information submissions
• Ensure adequate coverage of all posts and positions
• Prepare, file, and submit various reports
• Inspect posts and outline tasks for subordinates
• Meet with client representatives to ensure security requirements are met and provide quality service
• Perform supervisory duties: interviewing, orienting, training, planning, directing work, appraising performance, hiring/terminating recommendations
• May perform duties of a Security Officer when assigned

Skills

Security leadership

Coaching

Staff training

Customer service

Interpersonal skills

Scheduling

Documentation

Education

High School Diploma/GED

Job description

Securitas USA is seeking a Security Shift Supervisor to oversee Security Officers at client sites in Hatfield Township, PA. You will ensure post orders, rounds, and required reports are followed and act as a liaison with client representatives to deliver high-quality service.

The role requires a high school diploma or GED and at least two years of related experience; retail experience is preferred. You will coach staff, train new personnel, assist with payroll, and help ensure proper coverage