Security Services Representative

Auburn; Auburn (AL); On-site; USD 36,000 - 48,000; Full time

Job summary

Auburn University is seeking a Security Services Representative to protect campus properties and people by patrolling, monitoring cameras, and reporting irregularities. The role includes guiding first responders, shuttling students, and ensuring secure access to facilities across campus and surrounding areas.

Responsibilities include patrolling, securing restricted areas, monitoring CCTV, assisting emergency personnel, operating night shuttles, and maintaining accurate rider records.

Qualifications

• High school diploma or equivalent is required.
• Level I qualification is preferred.
• In-state driver's license required upon hire and driving exam to operate a state vehicle.

Responsibilities

• Patrol assigned areas and monitor for suspicious activity, emergencies, or security breaches; report to supervisors and first responders as needed.
• Secure buildings and restrict access by opening/closing per schedule and guarding entry points.
• Monitor CCTV and alarms; conduct on-foot visual checks and log anomalies and emergencies.
• Assist emergency personnel by relaying information, locating facilities, and maintaining access to designated areas.
• Operate security shuttles to transport students across campus and surrounding areas.
• Maintain shuttle vehicle safety and prepare accurate rider reports for shift handover.
• Dispatch security shuttles using two-way radios, phones, GPS, and dispatch logs.

Education

High school diploma or equivalent

Level I

In state driver's license

Job description

Overview

Campus Safety and Security seeks candidates for Security Services Representative to provide security for University property and ensure the safety of Auburn University students, faculty, staff, and visitors by monitoring cameras, patrolling and examining buildings and grounds, watching for and reporting irregularities, dispatching drivers, assisting first responders, and shuttling students to and from areas throughout campus as well as surrounding areas.

Responsibilities

• Patrols and maintains constant watch of an assigned area watching for suspicious activities, persons, or signs of theft or damage. Reports emergency conditions such as fire, safety hazards, leaking pipes, disturbances, criminal activity, or breaches of security to supervisor, police department, fire department, or other appropriate emergency response team or entity. Assists first responders by relaying emergency information, locating facilities, and ensuring access to facilities. May act as first responders until appropriate personnel arrive on site. May conduct welfare checks on students, staff, or visitors.
• Keeps unauthorized persons from entering restricted areas by securing buildings and facilities. Secures and opens buildings, offices, and classrooms according to approved schedule.
• Monitors CCTV cameras for criminal activities, assesses control alarms, and ensures all CCTV cameras and monitoring systems are operational. Performs visual tours of areas with a high concentration on foot traffic and report breaches in security, emergency conditions such as fire, safety hazards, leaking pipes, and disturbances.
• Provides assistance for visual coverage or investigation for emergency personnel, bookmarking and archiving important footage for future use.
• Operates the night security shuttles to provide safe and reliable transportation for students to and from locations throughout campus as well as surrounding areas.
• Ensures vehicles are maintained in a safe and operational condition. Completes reports and maintains accurate and required records of riders throughout the shift and submits to supervisor at the end of the shift.
• Dispatches security shuttles and security monitors using tools such as two way radios, multi-line phones, GPS system, and dispatch logs.

Qualifications

• Level I
• High school diploma or equivalent.
• In state valid driver's license required upon hire and must pass the state driving exam to operate a state vehicle (DDC).

Equal Opportunity Compliance Statement

It is our policy to provide equal employment and education opportunities for all individuals without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, age, disability, protected veteran status, genetic information, or any other classification protected by applicable law. Please visit the Office of Equal Opportunity Compliance's website to learn more.