Security Service Technician – Field Install & Support Pro

Cook Security Group; Cheyenne (WY); On-site; USD 30,000 - 41,000; Full time

Benefits offered by this job

Comprehensive benefits program

401(k) retirement match

PTO and holidays

Company vehicle and gas card

Tuition reimbursement

Quarterly bonus program

Job summary

Cook Solutions Group is seeking a Full-Time Alarm Service Technician for Cheyenne, WY and Fort Collins, CO areas. You will install, troubleshoot, and service security systems, conduct site surveys, and train junior staff, with opportunities to support ATM service cross-training.

The role requires up to a week of travel, a valid driver's license, and strong customer service skills. Benefits include a robust plan with company vehicle, bonuses, and retirement options.

Qualifications

• High School Diploma or GED required.
• 2-5 years of electronic and physical security service/installation experience or equivalent.
• Valid driver's license with clean record.
• Knowledge of alarm systems, access control, video, CCTV, drive-up and teller equipment preferred.
• Ability to travel up to a week if necessary.

Responsibilities

• Travel to client sites for alarm troubleshooting and repair; may travel up to a week when needed.
• Install and service electronic and physical security products, including wiring.
• Conduct site surveys and perform installation startup and commissioning.
• Test all equipment for proper performance and code compliance.
• Train and mentor less experienced employees on procedures and techniques.
• Maintain vehicle, tools, and inventory; ensure proper paperwork and reporting.

Skills

Customer service

Communication

Time management

Professionalism

Travel readiness

Education

High School Diploma or GED

Tools

Bosch

DMP

March DVR

3VR

Lenel

Job description

Cook Solutions Group is seeking a Full-Time Alarm Service Technician for Cheyenne, WY and Fort Collins, CO areas. You will install, troubleshoot, and service security systems, conduct site surveys, and train junior staff, with opportunities to support ATM service cross-training.

The role requires up to a week of travel, a valid driver's license, and strong customer service skills. Benefits include a robust plan with company vehicle, bonuses, and retirement options.