Security Service Technician

Johnson Controls, Inc.; Houston (TX); On-site; USD 45,000 - 75,000; Full time

Job summary

An established industry player is seeking a skilled Security Technician to join their dynamic team in Houston. This role involves troubleshooting and servicing IP CCTV and access control systems, ensuring optimal functionality for clients. With a commitment to employee wellbeing and a collaborative environment, this position offers extensive training and a comprehensive benefits package. If you are passionate about security technology and customer service, this opportunity provides a pathway to grow your career while making a significant impact in the field.

Benefits

Paid vacation and sick time

Comprehensive benefits package

Company vehicle and tools provided

Employee discount programs

Collaborative team environment

Qualifications

• 5 years in the low-voltage or security industry.
• Texas Private Security License required.
• Genetec certification preferred.

Responsibilities

• Inspect and repair IP CCTV and Access Control systems.
• Test systems for operation and connectivity.
• Provide written reports to customers.

Skills

Troubleshooting

Customer Service

IP CCTV Systems

Access Control Systems

Blueprint Reading

Education

High School Diploma or GED

Tools

Hand Tools

Power Tools

Job description

Unleash your potential with the Johnson Controls team!

As a global leader in smart, healthy, and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places, and the planet.Join our winning team and pave the way for a bright future.With our extensive reach across various industries worldwide, our teams are uniquely positioned to support and empower you. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with experience, focused on supporting their physical, financial, and emotional wellbeing.

Join the Johnson Controls family and thrive in a culture that values your voice and ideas.

Your next incredible opportunity is just a few clicks away!

Here's what we have to offer:

• Competitive pay.
• Paid vacation, holidays, and sick time -10 days of vacation for the first year (plus sick time).
• Comprehensive benefits package, including 401K, medical, dental, and vision care - available from day one.
• Extensive product and on-the-job/cross-training opportunities, supported by our outstanding internal resources.
• Encouraging and collaborative team environment.
• Dedication to safety through our Zero Harm policy.
• Company vehicle, tools, and equipment provided to complete all jobs.
• Scheduling and management support.
• JCI Employee discount programs (The Loop by Perk Spot).

What You Will Do

A Johnson Controls Security Technician is a troubleshooter and service expert possessing knowledge and experience in IP CCTV and access control. Candidates will possess strong verbal communication skills as they identify the needs of the customer and then inform them of next steps and processes to repair system as needed to return full functionality. Candidate will possess skills and experience to inspect said systems to ensure proper functionality and provide written or digital reports to customers and company as needed.

This is an embedded technician position Monday - Friday, 8:00 am - 5:00 pm in central Houston.

How You Will Do It

• Locate and alleviate trouble with damaged equipment or wiring.
• Readjust equipment, repair, or replace inoperative equipment and test for operation.
• Performs repair and/or inspections of IP CCTV and Access Control systems.
• Assists fellow service technicians with system repairs and completes minor repairs including battery replacement.
• Tests operation of system to the customer monitoring center to properly establish service connectivity.
• Complete all forms accurately and customer paperwork as required.

What We Look For

Required

• Texas Private Security License
• High level of Troubleshooting on relevant systems.
• 5 years in the low-voltage or security industry.
• Genetec certification.
• Valid driver's license with an excellent driving record.
• High school diploma or GED
• Ability to pass thorough background and identity checks.
• Ability to read blueprints and schematic drawings.
• Ability to operate hand and power tools.
• Ability to unload ladder from fleet vehicle and climb ladder.
• Ability to always operate fleet vehicle in a safe manner.

• Ability to communicate and provide excellent customer service.

Preferred

• Experience in video Systems and access control systems.