SECURITY SERVICE TECHNICIAN

Mears-Group-Inc; Dacono (CO); On-site; USD 62,000 - 83,000; Full time

Benefits offered by this job

401k and Roth 401(k) retirement plans

Life & Disability Insurance plans

Financial wellness program

Employee assistance program

Employee discount programs

Job summary

Mears Group Inc. is seeking a Security Service Technician to install, program, commission, troubleshoot, and repair electronic security systems on customer sites. You will read blueprints, integrate IP networks, and ensure systems meet performance expectations while delivering excellent customer service.

Responsibilities include on-site service ownership, system demonstrations, and mentoring junior technicians, with strong safety and quality emphasis across multiple platforms.

Qualifications

• 6+ years of electronic security experience.
• Hold certifications in Lenel, Milestone and Axis.
• Proficient with Microsoft Excel, Word, Teams, SharePoint.
• Strong troubleshooting and programming with access control and video systems.
• Working knowledge of TCP/IP networking and device integration.
• Valid driver’s license and reliable transportation.
• Must pass 7-year background check and drug screen.

Responsibilities

• Install, program, commission, troubleshoot, and service access control, video surveillance, intrusion, and low-voltage systems.
• Read and interpret blueprints, schematics, and technical manuals.
• Provide customer training, demonstrations, and ongoing technical support.
• Coordinate with Project Managers and Operations on project execution and service delivery.
• Perform system programming, database management, and configuration; verify performance.
• Mentor junior technicians and support team members on best practices.

Skills

Electronic security

Troubleshooting

Programming

Customer service

Reading blueprints

Safety compliance

Communication

Education

Associate degree or technical certificate

Tools

Lenel OnGuard

Milestone

Axis

Microsoft Excel

SharePoint

Job description

BUILD AMERICA’S FUTURE.BUILD YOUR CAREER AT MEARS.

Mears Group Inc., a Quanta Services company, is a leader in the construction and infrastructure industries. Safety, quality, and integrity have guided us for more than 50 years, building the infrastructure that powers and connects our nation. At Mears we build infrastructure that lasts and we invest in careers the same way.

SECURITY SERVICE TECHNICIAN

The Security Service Technician is responsible for the installation, programming, commissioning, maintenance, and repair of electronic security systems, including access control, video surveillance, intrusion detection, and integrated low-voltage systems, while serving as the primary field interface for customer service to ensure systems operate reliably and meet performance expectations. This role manages service calls, troubleshooting, and system optimization with full ownership of quality, safety, and customer satisfaction, requiring technical expertise to interpret schematics, diagnose issues, and implement solutions across multiple platforms. The technician supports system upgrades, integrations, and database management, ensures compliance with applicable codes and company procedures, and collaborates with Project Managers, Operations, and engineering teams on project execution, commissioning, and documentation. This position also mentors junior technicians and supports continuous improvement to strengthen long-term customer relationships. Reports to: Operations Manager

ESSENTIAL DUTIES:

• Advanced Technical Expertise
• Ability to install, program, commission, troubleshoot, and service access control, video surveillance, intrusion detection, and integrated low-voltage systems
• Strong working knowledge of platforms such as Lenel OnGuard, Milestone, Axis, and other leading security technologies
• Ability to read and interpret complex blueprints, schematics, wiring diagrams, and technical manuals
• Advanced troubleshooting skills using test equipment and diagnostic tools to isolate and resolve system and network issues
• Understanding of system topology, device communication, and integration with customer networks (IP addressing, VLANs, bandwidth, etc.)
• Experience with electronic locking hardware including strikes, maglocks, exit devices, and door hardware integration
• Customer Focus and Service Ownership
• Act as the primary field interface for service calls, ensuring a high level of customer satisfaction
• Take full ownership of onsite service work including safety, quality, and system performance
• Provide customer training, system demonstrations, and ongoing technical support
• Identify opportunities for system improvements, upgrades, and service enhancements
• Perform system programming, database management, graphics development, and configuration
• Commission new systems and verify performance through testing and certification
• Analyze system performance and implement corrective actions for deficienciesSupport system upgrades, migrations, and integrations
• Project & Service Coordination
• Work closely with Project Managers and Operations to support project execution and service delivery
• Assist with preparation of deliverables including submittals, as-builts, and closeout documentation
• Support scheduling, service tracking, and documentation of work performed
• Identify risks, communicate issues, and assist in resolving project or service challenges
• Quality, Safety & Compliance
• Perform all work in accordance with company standards, safety policies, and applicable codes (NFPA, NEC, local regulations)
• Maintain high standards of workmanship and ensure systems meet project specifications
• Promote a strong safety culture and maintain awareness on active job sites
• Mentor and support junior technicians and apprentices
• Provide guidance on troubleshooting, programming, and installation best practices
• Assist in training and development of team members
• Perform other duties as assigned by management.

KEY QUALIFICATIONS:

• 6+ years of Electronic Security background.
• Hold specified certifications in Lenel, Milestone and Axis
• Proficiency in Microsoft Excel, Word, Teams, SharePoint.
• Strong troubleshooting and programming experience with access control and video systems
• Working knowledge of networking fundamentals (TCP/IP, switches, routers)
• Strong communication and customer service skills
• Must pass 7-year background check, pre-employment physical, and drug screen.
• Valid driver’s license, reliable transportation, and current auto insurance.
• Strong organizational, analytical, and problem-solving skills.
• Ability to read and interpret manuals, blueprints, diagrams, and technical documentation.
• Proficiency with Microsoft Outlook, Excel, Word, and Bluebeam Revu.
• Associate degree or technical school certificate.
• Low-voltage installation experience in commercial environments.
• General construction knowledge and blueprint reading.
• Basic understanding of LAN/WAN, TCP/IP networking.
• Experience leading several technicians or subcontractors across multiple job sites.
• Pass pre-employment drug screen and background check

WHY JOIN MEARS?

• Build America: Mears is a leading provider of engineering and construction solutions in oil and gas, electric transmission and distribution, and telecom industries across North America.
• Professional growth: Mears offers comprehensive training programs and career advancement pathways.
• Competitive Pay: We offer competitive wages and robust benefits. Details below.
• Community impact: We give back to the communities where we live and work.
• Our Culture: We are led by six core values; Safety, Quality, Ownership, Integrity, Service, and Team, that shape how we work, lead, and support each other.

Our Mission:

To eliminate life-threatening, life-altering, and life-ending events!

SAFETY THAT BRINGS YOU HOME:

At Mears, safety is our utmost priority. We are at the forefront of enhancing safety outcomes for both our employees and clients. We empower our workers to take ownership of their own safety. The Capacity Model is our system to minimize the risk of accidents and injuries.

BENEFITS & COMPENSATION:

Despite our size, Mears remains a family company. Our suite of benefits reflects our commitment to our employees.

• Wage: $45-$60 per hour, paid weekly
• Paid on-the-job technical and professional growth opportunities
• Established career path for future advancement
• 401k and Roth 401(k) retirement savings plans
• Life & Disability Insurance plans
• Financial wellness program
• Employee assistance program
• Employee discount programs
  

WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS

• Ability to work outdoors in all weather conditions.
• Stand and walk for extended periods on uneven surfaces.
• Navigate active construction sites and equipment.
• Maintain good vision, hearing, and balance (corrective OK).
• Use hand and power tools safely and effectively.
• Reasonable accommodation available.
• Stand, walk, bend, kneel, climb, crawl, crouch, and reach for extended periods.
• Lift and carry equipment up to 50 lbs regularly and occasionally heavier.
• Use hand and power tools
• Work in elevated areas up to 50 ft (ladders, lifts, scaffolds, catwalks).
• Work in confined spaces (manholes, tunnels, crawl spaces, attics).
• Travel long distances to job sites as needed.

This role is accepting applications until filled

This position is subject to the Federal Department of Transportation (DOT) drug & alcohol testing regulations as outlined in 49 CFR Part 382 and/or 49 CFR Part 199.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Equal Opportunity Employer, including disabled and veterans.

Equal Opportunity Employer, including disabled and veterans.