Security Service Technician

General Security Services Corporation; BLOOMINGTON (MN); On-site; USD 39,000 - 59,000; Full time

Benefits offered by this job

401(k) with Company Match

Company Paid Vehicle

Fuel Card

iPhone

iPad

Short-Term Disability

Company-Paid Long-Term Disability

Company-Paid Life Insurance

Competitive PTO/Eligible for Incentive

Employee Referral & Retention Bonus

Employee Recognition Program

Job summary

General Security Services Corporation is seeking a Security Service Technician in Bloomington, MN to install, troubleshoot, and maintain electronic security systems, ensuring high performance and minimal downtime. You will communicate system status to customers and uphold GSSC quality standards while embodying professionalism and a strong work ethic.

The role requires reading wiring diagrams, programming systems, and coordinating with project managers.

Qualifications

• Hold a valid state driver’s license with a clean driving record.
• Associate degree required or 2+ years of related experience and/or training, or equivalent combination of education and experience.
• Ability to read Blueprints and Diagrams
• Ability to establish credibility throughout the organization as an effective listener, problem solver and leader.
• Ability to complete ladder work, operate scissor and boom lifts, move boxes, and lift, up to 50lbs.
• Flexible, adaptable and a proven ability to manage change in a growth-oriented environment.
• Ability to be on the On-Call rotation throughout the year including a minimum of one holiday per year, one week at a time (number of weeks within a year are dependent on the number of individuals in the rotation) (being on the On-Call schedule could happen within 3 months of employment)
• Strong customer service skills and results orientation
• Strong conflict management and problem-solving skills.
• Have a strong attention to detail
• Strong interpersonal skills
• Excellent written and oral communication skills.
• Comfort in working in a results-based environment where success can be measured.
• Pass a background check

Responsibilities

• Reasonable accommodations may be made to enable individuals with disabilities to perform the job responsibilities.
• Can perform all duties required for Security Installation Technicians and Electronic Security Technicians I
• Installs and pulls wire as per specifications
• Installs, mounts and wires equipment used in systems
• Programming of systems
• Tests all equipment after termination is made to ensure performance of system
• Verifies signals, tests systems, and troubleshoots
• Educates and trains customer on system operation and functionality
• Communicates daily with Project Manager on delays, requirements, and general status of jobs
• Ensures all jobs are executed within each phase’s estimate.
• Collaborates with Sales, Systems Engineer, and Project Managers on change orders, compliant startup, and complete closeout and turnover of jobs to the Client
• Manages individual truck stock inventory, materials, tools, and company equipment
• Reads and interprets wiring diagrams, schematics, and blueprints
• Redlines prints, wiring diagrams, schematics, and blueprints for as-builts
• Complies fully with the safety programs of GSSC and the Client
• Handles on-call duties on a regular basis with additional pay
• Assists with preventative maintenance of customer equipment
• Positively represents GSSC to customers with consistent professionalism
• Leading of projects by self or with a team
• All other duties as assigned
• Installation and maintenance of Fire system installations
• Completing the Record or Completion (ROC) for completed systems
• Completing inspection reports for municipality required inspection schedules
• Filing ROC and Inspection reports within the ERP system and required compliance website locations
• Printing required documents for site storage after an ROC or Inspection
• Follow up Inspection visits for repairs on failed points
• Completing separate repairs as per required to pass an inspection

Skills

Customer service

Communication skills

Team leadership

Problem solving

Attention to detail

On-call readiness

Education

Associate degree

Experience 2+ years

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Security Service Technician

Bloomington, MN, US

2 days ago Requisition ID: 1944

Salary Range: $28.00 To $43.00 Hourly

Intro:

Are you looking for a career where your work contributes to safety and makes a meaningful impact every day? At General Security Services Corporation (GSSC), our UNUM team is positioned as a trusted security advisor that designs, integrates, and manages electronic security solutions including video surveillance, access control, intrusion detection, and fire alarm systems. These technologies can operate independently or as part of layered security strategies that help protect businesses, organizations, and critical infrastructure.

Here, you’ll be part of a team that values collaboration, recognizes contributions, and supports your professional growth.

• 401(k) with Company Match
• Company Paid Vehicle
• Fuel Card
• iPhone
• iPad
• Short-Term Disability
• Company-Paid Long-Term Disability
• Company-Paid Life Insurance
• Competitive PTOEligible for Incentive Bonus
• Employee Re ferral & Retention Bonus Program
• Employee Recognition Program

Summary:

Reporting to the Service Manager, the Security Service Technician is responsible for the installation, troubleshooting, and maintenance of electronic communication systems, and communicating system performance to the customer. They must meet the highest quality standards set forth by GSSC while working in the most efficient and effective manner to assure minimum down time and maximum performance. The Security Service Technician serves as a role model to the organization in professionalism, learning mindset, conduct, personal effectiveness, strategic thinking, following the GSSC Core Values, and emulating a strong corporate culture that respects all people.

Security Service Technician Job Responsibilities:

Reasonable accommodations may be made to enable individuals with disabilities to perform the job responsibilities.

• Can perform all duties required for Security Installation Technicians and Electronic Security Technicians I
• Installs and pulls wire as per specifications
• Installs, mounts and wires equipment used in systems
• Programming of systems
• Tests all equipment after termination is made to ensure performance of system
• Verifies signals, tests systems, and troubleshoots
• Educates and trains customer on system operation and functionality
• Communicates daily with Project Manager on delays, requirements, and general status of jobs
• Ensures all jobs are executed within each phase’s estimate.
• Collaborates with Sales, Systems Engineer, and Project Managers on change orders, compliant startup, and complete closeout and turnover of jobs to the Client
• Manages individual truck stock inventory, materials, tools, and company equipment
• Reads and interprets wiring diagrams, schematics, and blueprints
• Redlines prints, wiring diagrams, schematics, and blueprints for as-builts
• Complies fully with the safety programs of GSSC and the Client
• Handles on-call duties on a regular basis with additional pay
• Assists with preventative maintenance of customer equipment
• Positively represents GSSC to customers with consistent professionalism
• Leading of projects by self or with a team
• All other duties as assigned
• Installation and maintenance of Fire system installations
• Completing the Record or Completion (ROC) for completed systems
• Completing inspection reports for municipality required inspection schedules
• Filing ROC and Inspection reports within the ERP system and required compliance website locations
• Printing required documents for site storage after an ROC or Inspection
• Follow up Inspection visits for repairs on failed points
• Completing separate repairs as per required to pass an inspection

Minimum qualifications include the following:

• Hold a valid state driver’s license with a clean driving record
• Associate degree required or 2+ years of related experience and/or training, or equivalent combination of education and experience.
• Ability to read Blueprints and Diagrams
• Ability to establish credibility throughout the organization as an effective listener, problem solver and leader.
• Ability to complete ladder work, operate scissor and boom lifts, move boxes, and lift, up to 50lbs.
• Flexible, adaptable and a proven ability to manage change in a growth-oriented environment.
• Ability to be on the On-Call rotation throughout the year including a minimum of one holiday per year, one week at a time (number of weeks within a year are dependent on the number of individuals in the rotation) (being on the On-Call schedule could happen within 3 months of employment)
• Strong customer service skills and results orientation
• Strong conflict management and problem-solving skills.
• Have a strong attention to detail
• Strong interpersonal skills
• Excellent written and oral communication skills.
• Comfort in working in a results-based environment where success can be measured.
• Pass a background check

Preferred qualifications include the following:

• Power Limited Technician (PLT) registration and willingness to achieve PLT within 36 months or minimal months necessary to qualify as per the state of employment from date of hire.
• BICSI certification
• Computer/Networking Experience

Physical, Mental and Environmental Requirements:

• Employee is required to stand, walk, climb, sit and use hands and fingers.
• Frequent driving is required to travel to client sites.
• Reaching, grasping and carrying activities also required.
• Moderate noise level in the work environment.
• Although most work is performed inside, occasional outside activities are subject to seasonal temperature fluctuations.

Travel

Some out of town travel required

• Document daily activity in ERP system and communicate with Project Managers and/or Service Coordinators
• Schedule flexibility to complete work based on client’s needs
• Positive, supportive, and collaborative mindset
• Ensure the success of our clients, our employees, and the organization
• Living the company core values
• Willingness to coach and mentor colleagues
• Collaborative with all colleagues
• Offer suggestions to improve the client and company results in a positive and constructive manner

We are an EOE/AA/DISABILITY/VETERANS/GENDER NEUTRAL employer. Historically underrepresented candidates strongly encouraged to apply.