Security Service Engineering Specialist 2

Convergint Technologies LLC; Raleigh (NC); Hybrid; USD 70,000 - 90,000; Full time

Benefits offered by this job

PTO 13+ days + holidays

Medical, Dental & Vision

Life Insurance & Disability

401K Matching

Vehicle or reimbursement

CSR Day

Cell phone reimbursement

Parental leave

Job summary

Convergint Technologies LLC is seeking a full-time Engineering Specialist to service and support existing customers, respond to service calls, and manage small projects with a strong emphasis on customer satisfaction. You will contribute to plans, configurations, and upgrades while collaborating with a dynamic team to grow as Convergint grows.

The role requires solid engineering knowledge, troubleshooting ability, and hands-on experience with building automation or electronic security systems.

Qualifications

• Education: High School/GED or equivalent experience.
• Minimum Experience: 3-5 years technical, IT, or low-voltage systems project.
• Preferred Experience: College degree in Computer or Electrical Engineering, or low-voltage systems design coursework.

Responsibilities

• Carry out in-depth analysis of plans, functional specifications and contracts to determine and advise on technical project requirements; manage estimating, designing, tracking, start up and planning phases; material and equipment procurement.
• Provide input, reviews and may prepare shop drawings and wiring diagrams based on project plans and specifications, showing location of devices, equipment, and wiring.
• Provide custom systems integrations, detailed systems upgrade planning and execution, systems audits and consultation, and/or database management and manipulation.
• May install, configure, and support a variety of network systems and equipment for assigned projects.

Skills

Customer focus

Troubleshooting

Engineering principles

Electrical aptitude

Driving license

Travel readiness

Education

High School/GED

College degree in Electrical/Computer Engineering

Job description

Build a career where values meet worldwide opportunity.

Job Description: Convergint is looking for a full-time, enthusiastic, results driven and forward-thinking Engineering Specialist to join our amazing culture.

In this role, you will service and support existing customers by responding to service calls, carrying out Customer Support Programs and small projects business.

As an Engineering Specialist, you are a part of a dynamic team that allows you to grow as Convergint grows.

For information about how we use your personal information, please see our Colleague & Applicant Privacy Notice, available on convergint.com/careers.

Who You Are

You have a passion for providing world-class service to customers, colleagues and communities.

You are a person of integrity with a commitment to growth, accountability and delivering results.

You want to join an organization with a positive culture that embraces equal opportunity and allows everyone to be the best version of themselves at work and home.

You want to grow with us and deliver results as an exceptional Engineering Specialist.

Who We Are

With 20-years of proven growth and exceptional performance, our mission is to be our customer’s best service provider.

We realize the importance of diversity in achieving that goal.

Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, serviced-based systems integrator in the industry.

We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide.

What you’ll do with “Our Training and Your Experience”

Convergint's greatest strength is our people! Every colleague is encouraged to participate in our Recruit Awesome People program, helping us grow Convergint by promoting our colleague-first culture and referring top talent to the Talent Acquisition Team and hiring managers.

Carry out in-depth analysis of plans, functional specifications and contracts in order to determine and advise on technical project requirements; manage a variety of aspects of project including estimating, designing, tracking, start up and planning phases; material and equipment procurement.

Provide input, reviews and may prepare shop drawings and wiring diagrams, based on project plans and specifications, showing location of devices, equipment, and wiring etc.

Provide custom systems integrations, detailed systems upgrade planning and execution, systems audits and consultation, and/or database management and manipulation.

May install, configure, and support a variety of network systems and equipment for assigned projects.

What You’ll Need

Exceptional customer focus and ability to work under pressure; ability to maintain awareness of and seek to meet the needs and wants of the customer without being prompted.

Solid knowledge of engineering principles and practices related to building automation systems, and/or electronic security systems.

Solid technical and computer-based skills, proven ability to troubleshoot problems and look for solutions.

Strong mechanical and electrical aptitude (e.g. works with a variety of hand and power tools such as drill, screwdriver, wire stripper, hacksaw, crimper).

A valid driver’s license with a clean driving record.

Ability to travel locally to jobsites on a regular basis.

Minimal overnight travel may be required.

Company Benefits

• 10 Company Holidays and Paid Time Off starting at 13 days annually
• Fun & Laughter Day Off
• Medical, Dental & Vision Plan
• Life insurance & Disability Plan
• Wellness Program
• 401K Matching Plan
• Colleague Assistance Program
• Tuition reimbursement
• Competitive salary and compensation plan
• Vehicle reimbursement plan or company vehicle
• Corporate Social Responsibility Day
• Cell phone reimbursement (if applicable)
• Paid parental leave

Requirements

• Education: High School/GED or equivalent experience
• Minimum Experience: 3-5 years technical, IT, or low-voltage systems project
• Preferred Experience: (but not required): College degree in Computer or Electrical Engineering, or low-voltage systems design coursework

Convergint is an Equal Opportunity Employer.

Visit our Convergint careers site to learn more about the company and the exciting opportunities available.

Convergint is an Equal Opportunity Employer.

Visit our Convergint careers site to learn more about the company and the exciting opportunities available.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Culture & Values

Culture first since day one. From a single vision in 2001 to a global community of colleagues today, Convergint’s story is defined by people, purpose, and progress. Every milestone reflects our belief that when we put people first, extraordinary things happen. What began as a values-driven mission has grown into a worldwide commitment to service, innovation, and partnership that continues to shape our future.