Security-Safety Officer

Penn Medicine; Doylestown Township (Bucks County); On-site; USD 25,000 - 33,000; Full time

Job summary

Penn Medicine is seeking a security officer to maintain a safe and secure environment for patients, visitors, associates and staff at our facilities in Doylestown. The role emphasizes immediate response, incident documentation, and coordination with security teams to ensure safety and order across the campus.

Candidates should have a HS diploma or GED, a valid PA driver’s license, and prior experience in security/safety operations. Equal opportunity employer committed to diversity and inclusion.

Qualifications

• Sufficient previous experience in security and safety operations.
• Driver's License (Required)
• Valid PA Driver’s License with a good driving record.

Responsibilities

• Immediate response to calls and crisis intervention; monitor facilities via electronic surveillance.
• Enforce hospital policies, identify badges and visitor stickers; coordinate with other departments.
• Conduct foot patrols of interior and exterior areas; monitor parking and life safety checks.
• Assist in coordinating First Response Team during emergencies and drills; participate in fire safety planning.

Skills

Interpersonal communication

Security operations

Life safety

Education

HS Diploma/GED

Job description

Description

Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.

Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?

Summary

• Maintain a safe, secure environment for Patients, Visitors, Associates, Volunteers and Medical Staff; to enhance communication and provide immediate response to facility needs.

Responsibilities

• 1. Immediate response to calls, especially Assists and Crisis Intervention situations. Possess and utilize professional and interpersonal communication skills. Monitor facilities by means of electronic surveillance from the CMS. Monitor crisis patients in the Emergency Department as needed. Consistent communication with Telecommunications and immediate response to Operator requests


• appropriate use of radio code system. Relieve Telecommunications Operator as needed. Violence intervention and de-escalation skills. Secure and unlock all doors on Security lock down list


• respond and reset immediately to alarm notification. Theft prevention. Respond to helicopter landings


• traffic control and coordination of air medical arrivals and departures.


• 2. Working knowledge of Administrative/Security Dept. Policies & Procedures and ability to problem solve using P&P’s for appropriate outcome. Uphold the SERVICE mission and values statement of Doylestown Health Support team interaction, coordination through good communication with partner, fellow Security Officers and Associates. Implementation and enforcement of Administrative and departmental procedures for ensuring that all required persons are appropriately displaying their identification badge or visitor's sticker. Development, revision, and implementation of hospital-wide and departmental policy & procedures


• coordination with Infection Prevention, Safety and Disaster Planning Manuals.


• 3. Investigation of security related incidents with detailed Incident Report documentation. This requires the ability to write an Incident Report that contains correct spelling, grammar and sentence structure. This also requires verbal skills to communicate effectively. Foot patrol surveillance of interior and exterior of the facility. Patrol parking lots and enforce Hospital Parking Policies. Life Safety checks while noting violations and making report. Has a working knowledge of fire alarm system. Safe containment of patient’s valuables and hospital cash boxes. Access control of sensitive areas. Coordination of security measures for special hospital events.


• 4. Use discretion and good judgment under pressure and in emergencies. Maintain and respect Patient and Associate confidentiality. Working relationship with local law enforcement


• 5. Assist in coordinating First Response Team during emergencies, fire, evacuation, decontamination. Takes active role in drills. Fire prevention and safety Maintain certification in Non-violent Crisis Intervention and some level of Hazardous Materials training. For those security officers with specific level of certification to contain and clean chemical spills using specialized kits.

Credentials

• Driver's License (Required)


• Valid PA Driver’s License a good driving record

Education or Equivalent Experience

• H.S. Diploma/GED (Required)


• Sufficient previous experience in security and safety operations


• Other


• Criminal Justice background, law enforcement related fieldsExperience in healthcare

We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.

Live Your Life's Work

We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.