Security-Safety Officer

Penn Medicine, University of Pennsylvania Health System; Doylestown (Bucks County); On-site; USD 54,000 - 66,000; Full time

Job summary

Penn Medicine is seeking a Security Officer to maintain a safe, secure environment for patients, visitors, associates and staff across facilities in Bucks County. The role emphasizes rapid response, clear communication, and collaboration with hospital teams to protect people and property.

Join Penn Medicine, a leading academic medical center, where you will participate in drills, enforce access control, support incident reporting, and coordinate with local partners to ensure safety and service

Qualifications

• Education or Equivalent Experience
• Equal Employment Opportunity statement included in the posting

Responsibilities

• Maintain a safe, secure environment for patients, visitors, associates, volunteers and medical staff; enhance communication and provide immediate response to facility needs.
• Immediate response to calls, especially assists and crisis intervention situations; monitor facilities by electronic surveillance; monitor crisis patients in the Emergency Department as needed; coordinate with Telecommunications and respond to Operator requests; support theft prevention and respond to helicopter landings; coordinate traffic control and air medical arrivals and departures.
• Work with Administrative/Security Department policies and procedures; uphold the SERVICE mission and values; coordinate with Infection Prevention, Safety and Disaster Planning Manuals; ensure all required persons display appropriate identification badges or visitor stickers.
• Investigate security-related incidents with detailed incident report documentation; perform foot patrol surveillance; conduct Life Safety checks and maintain knowledge of fire alarm systems; secure patient valuables and hospital cash; control access to sensitive areas; coordinate security measures for special hospital events.
• Use discretion and good judgment under pressure and in emergencies; maintain patient and associate confidentiality; assist in coordinating First Response Team during emergencies, fire, and evacuation; participate in drills; maintain fire prevention and safety discipline; keep certifications in Non-violent Crisis Intervention and Hazardous Materials training as applicable.

Job description

Overview

Description

Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.

Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?

Responsibilities

• Maintain a safe, secure environment for patients, visitors, associates, volunteers and medical staff; enhance communication and provide immediate response to facility needs.
• Immediate response to calls, especially assists and crisis intervention situations. Possess and utilize professional and interpersonal communication skills. Monitor facilities by means of electronic surveillance from the CMS. Monitor crisis patients in the Emergency Department as needed. Maintain consistent communication with Telecommunications and provide immediate response to Operator requests; appropriate use of radio code system. Relieve Telecommunications Operator as needed. Apply violence intervention and de-escalation skills. Secure and unlock all doors on security lockdown list; respond and reset immediately to alarm notification. Support theft prevention. Respond to helicopter landings; coordinate traffic control and air medical arrivals and departures.
• Work with Administrative/Security Department policies and procedures; problem-solve using policies and procedures for appropriate outcomes. Uphold the SERVICE mission and values statement of the organization. Coordinate through good communication with partners, fellow Security Officers and Associates. Develop, revise, and implement hospital-wide and departmental policy and procedures; coordinate with Infection Prevention, Safety and Disaster Planning Manuals. Ensure that all required persons are displaying appropriate identification badges or visitor stickers.
• Investigate security-related incidents with detailed incident report documentation, with the ability to write incident reports containing correct spelling, grammar and sentence structure. Possess verbal skills to communicate effectively. Perform foot patrol surveillance of interior and exterior facility; patrol parking lots and enforce hospital parking policies. Conduct Life Safety checks, note violations and report them. Maintain working knowledge of fire alarm system. Ensure safe containment of patient valuables and hospital cash boxes. Control access to sensitive areas. Coordinate security measures for special hospital events.
• Use discretion and good judgment under pressure and in emergencies. Maintain and respect patient and associate confidentiality. Develop working relationships with local law enforcement. Assist in coordinating First Response Team during emergencies, fire, and evacuation. Take active role in drills. Maintain fire prevention and safety discipline; keep certifications in Non-violent Crisis Intervention and Hazardous Materials training as applicable for assigned certification level, including containment and cleanup of chemical spills using specialized kits.

Credentials

Education or Equivalent Experience

We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.

Equal Employment Opportunity

We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.