Security Project Technician - Houston, TX

Convergint; Houston (TX); On-site; USD 50,000 - 80,000; Full time

Job summary

Join a dynamic team as a Security Project Technician in Houston, where you will play a crucial role in installing and servicing security systems. This position offers the chance to grow within a company that values integrity and customer service. You will work on a variety of projects, ensuring the highest standards of quality and safety while providing exceptional service to customers. With a supportive culture and numerous benefits, this role is perfect for those looking to advance their careers in a thriving industry. Embrace the opportunity to make a difference in the lives of customers and communities.

Benefits

Paid Time Off

Medical, Dental & Vision Plan

401K Matching Plan

Tuition Reimbursement

Vehicle Reimbursement Plan

Corporate Social Responsibility Day

Paid Parental Leave

Qualifications

• 5+ years in related industry with a focus on security systems.
• Experience with CCTV, access control, and intrusion systems.

Responsibilities

• Install, program, and service security systems and equipment.
• Provide technical support and training to customers.
• Coordinate with project managers to ensure customer satisfaction.

Skills

Customer Service

Technical Skills

Mechanical Aptitude

Electrical Aptitude

Education

High School/GED

Tools

CCTV Systems

Access Control Systems

Intrusion Systems

Hand and Power Tools

Job description

Security Project Technician - Houston, TX

Join to apply for the Security Project Technician - Houston, TX role at Convergint

Security Project Technician - Houston, TX

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Join to apply for the Security Project Technician - Houston, TX role at Convergint

Convergint is looking for a full-time, enthusiastic, results driven and forward-thinking Project Specialist 2 to join our amazing culture. In this role, you will install, program, system start-up/check-out, certify, and customer train on assigned projects, including both small projects and large complex projects. As a Project Specialist 2, you are a part of a dynamic team that allows you to grow as Convergint grows.

For information about how we use your personal information, please see our Colleague & Applicant Privacy Notice, available on convergint.com/careers.

Who You Are

You have a passion for providing world-class service to customers, colleagues and communities. You are a person of integrity with a commitment to growth, accountability and delivering results. You want to join an organization with a positive culture that embraces equal opportunity and allows everyone to be the best version of themselves at work and home. You want to grow with us and deliver results as an exceptional Project Specialist.

Who We Are

With 20-years of proven growth and exceptional performance, our mission is to be our customer’s best service provider. We realize the importance of diversity in achieving that goal. Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, serviced-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide.

What you’ll do with “Our Training and Your Experience”

• Convergint's greatest strength is our people! Every colleague is encouraged to participate in our Recruit Awesome People program, helping us grow Convergint by promoting our colleague-first culture and referring top talent to the Talent Acquisition Team and hiring managers.
• Installs, programs, test, repairs, and services a variety of systems and equipment which may include security, fire alarm & life safety, and/or building automation with guidance as needed. Colleague is key interface for the provision of technical support and training for the customer and as such is accountable for maximizing customer satisfaction. Refers more complex issues to higher level colleagues.
• Familiar with basic blueprints, schematics, manuals, and other specifications to determine installation procedures unassisted, may require assistance with more complex specifications. Interprets manuals, schematics, and wiring diagrams, and repairs equipment, utilizing knowledge of electronics and using standard test instruments and hand tools.
• Operates systems to demonstrate equipment, commission new systems, analyze performance and identify malfunctions. Writes routine programs for systems.
• Acts as “our customer’s best service provider” at all times thereby ensuring Convergint Technologies is the customer’s first choice for service.
• Consults with engineering personnel to resolve unusual problems in system operation, maintenance, and warranty work.
• May advise management regarding customer satisfaction, product performance, installation techniques and standards as well as suggestions for product improvements.
• Executes many of the technical aspects of multiple projects with varying timelines and budgets including, programming, graphics development, start-up, certification testing, customer training, close-out documentation, and on-going technical support etc..
• Identifies potential project risks, communicates to appropriate parties and assist in the development and implementation of strategies to minimize impact and to control deviations from estimated costs and project deadlines.
• Works closely with the Project Manager and/or Operations Manager and assists in the overall coordination of specific projects; makes recommendations regarding quality of work and potential changes in scope, and identifies ways to continuously improve customer satisfaction.
• Performs other duties and responsibilities as requested or required.
  
  

What You’ll Need

• Exceptional customer focus and ability to work under pressure; ability to maintain awareness of and seek to meet the needs and wants of the customer without being prompted.
• Willing to learn technical skills and/or experience related to fire alarm systems, and/or electronic security systems.
• To be a self-starter and work well with direct supervision.
• Solid mechanical and electrical aptitude (e.g. works with a variety of hand and power tools such as drill, screwdriver, wire stripper, hacksaw, crimper).
• A valid driver’s license with a clean driving record.
• Ability to travel locally to jobsites on a regular basis. Minimal overnight travel may be required.
  
  

Company Benefits

Convergint fosters a supportive, accessible, and inclusive environment in which all individuals are able to realize their maximum potential within the company. We offer a variety of programs and exceptional benefits:

• 10 Company Holidays and Paid Time Off starting at 13 days annually
• Fun & Laughter Day Off
• Medical, Dental & Vision Plan
• Life insurance & Disability Plan
• Wellness Program
• 401K Matching Plan
• Colleague Assistance Program
• Tuition reimbursement
• Competitive salary and compensation plan
• Vehicle reimbursement plan or company vehicle
• Corporate Social Responsibility Day
• Cell phone reimbursement (if applicable)
• Paid parental leave
  
  

Requirements

Education: High School/GED or equivalent experience

Experience

• 5+ years in related industry
• CCTV experience: Milestone / Genetec
• Access Control experience: AMAG / Lenel / Genetec / Software House - CCURE / S2
• Intrusion experience: DMP / Bosch
  
  

Convergint is an Equal Opportunity Employer.

Visit our Convergint careers site to learn more about the company and the exciting opportunities available.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Security and Investigations

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