Security Program Administrative Assistant

State-of-Missour; Jefferson City (MO); On-site; USD 38,000 - 52,000; Full time

Job summary

State of Missouri is seeking a Security Program Administrative Assistant for the OA-FMDC Security Unit. This role supports clerical, administrative, and badge-issuance functions, maintaining confidentiality and serving diverse stakeholders with strong customer service.

The position requires a high school diploma or equivalent and at least six months in office support. Travel to other facilities and after-hours coverage may be needed to ensure smooth operations and timely state business.

Qualifications

• Six (6) months or more years of experience in office support work; and possession of a high school diploma or proof of high school equivalency.
• Substitutions may be allowed.
• Excellent attendance, work ethic, attention to detail, and critical thinking skills.

Responsibilities

• Prioritize excellent customer service for a wide and diverse network of internal and external stakeholders.
• Report directly to the OA-FMDC Security & Badge Office Administrator to provide direct support and execute a variety of clerical, administrative, and office-related tasks.
• Operate within established guidelines, exercise sound judgement, and maintain confidentiality while processing applications and requests relating to State ID badges.
• Serve as the liaison for a variety of support related functions focused on excellent customer service including answering general inquiries and providing resources.
• Carry out assigned responsibilities independently within established guidelines and procedures.
• Occasionally travel to other facilities to facilitate training and print State ID badges.
• Create and maintain reports, filing systems, and records; enter information into Missouri Buys; draft communications for the Security Unit.
• Provide coverage after hours and/or for emergencies as needed.

Skills

Customer service

Interpersonal communication

Written communication

Time management

Discretion

MS Office (Word/Excel/Outlook)

Security systems familiarity

Education

High school diploma or equivalent

Tools

P2000

Gallagher

Sonitrol

Job description

Are you a passionate support professional looking for a great opportunity with even better benefits? If you enjoy providing high-quality support in a fast-paced environment, we would love to speak with you! As a Security Program Administrative Assistant, you will have the opportunity to build for a stronger tomorrow by applying your diverse background, education, and work experiences as liaison for a variety of support functions and services. You will be a high-value contributor to our organizational culture and support the mission and vision of FMDC. Every day is an opportunity to make an impact on the future, your community, and the State of Missouri!

This position is with the Office of Administration Division of Facilities Management, Design, and Construction (OA-FMDC) supporting the Security Unit. OA-FMDC is committed to strengthening the State’s investments while providing a safe and secure environment through innovative design solutions and excellent customer service.

• Prioritize excellent customer service for a wide and diverse network of internal and external stakeholders, including but not limited to internal teams, state agencies, state officials, vendors/contractors, and the public.
• Report directly to the OA-FMDC Security & Badge Office Administrator to provide direct support and execute a variety of clerical, administrative, and office-related tasks.
• Operate within established guidelines, exercise sound judgement, and maintain confidentiality while processing applications and requests relating to State ID badges.
• Serve as the liaison for a variety of support related functions focused on excellent customer service including but not limited to answering general inquiries, maintaining and providing contact information and resources, and troubleshooting assistance.
• Operate under general supervision to carry out assigned responsibilities independently within established guidelines and procedures.
• Occasionally travel to other facilities to facilitate training; deliver material to facilities and customers; provide assistance to team members, customers, and vendors; and program and print State ID badges.
• Prioritize and execute a variety of clerical, administrative, and office-related tasks, such as creating and maintaining reports, filing systems, and records; obtaining quotes and entering information into Missouri Buys; maintaining supplies; arranging accommodations; and drafting communications for the Security Unit.
• Provide coverage after hours and/or for emergency purposes to ensure clerical, administrative, security, safety, and other related tasks are properly addressed for team members and the public to conduct state business.
• Assist with special projects and other duties as assigned.

• Ability to communicate, collaborate, and operate with integrity in a manner that inspires trust and builds positive rapport with a diverse group of stakeholders and the public.
• Strong interpersonal, verbal, and written communication and customer service skills.
• Excellent time management, organizational, and planning capabilities in a fast-paced environment with changing priorities.
• Ability to prioritize and execute work independently with minimal supervision with a high level of discretion when dealing with sensitive/confidential information.
• Computer software knowledge in Microsoft Word, Excel, and Outlook.
• Six (6) months or more years of experience in office support work; and possession of a high school diploma or proof of high school equivalency. (Substitutions may be allowed.)
• Excellent attendance, work ethic, attention to detail, and critical thinking skills.
• Prior experience with security systems and/or badge issuance systems such as P2000, Gallagher, Sonitrol, etc. is preferred

Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant.

Successful background check results are required for employment in this position. This may include background checks involving a candidate's name and/or fingerprints and other screenings as needed for the specific position. The salary indicated represents a base pay rate. If the individual selected or the position is eligible for a pay differential (e.g., shift, security, or years of service), it will be added to the total compensation in your paycheck. A pay differential does not raise your base pay.

Authorization to work in the United States is a prerequisite of employment. The Office of Administration will not sponsor applicants for work visas.

The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here.