Security Patrol Officer (Job ID 3020789)

ADT; California; On-site; USD 27,552 - 31,684; Full time

Benefits offered by this job

Full medical benefits

401(k) with company match

Paid time off

Paid holidays

Tuition reimbursement

Employee referral bonus

Job summary

ADT Security Services is seeking a Patrol Officer in California to respond to alarm activations and emergencies. This role involves driving a marked vehicle to serve residential and business customers while providing exceptional customer service.

The position offers competitive compensation starting at $20.00 per hour with benefits such as health coverage, a 401(k) plan, and career advancement opportunities.

Weekend work is required, and qualified candidates with arrest or conviction records may apply in accordance with local regulations.

Qualifications

• Ability to respond to emergencies and alarms in a timely manner.
• Strong focus on customer satisfaction.
• Willingness to work flexible hours, including weekends.

Responsibilities

• Respond to alarm activations while driving a marked vehicle.
• Conduct residential and perimeter checks.
• Provide solutions by visiting customers at their locations.

Skills

Customer service

Emergency response

Problem-solving

Job description

Position Summary

At ADT Security Services, we’ve been in the business of helping save lives for more than 150 years. ADT is committed to hiring team members who are passionate about providing exceptional customer service – people who understand the importance of customer satisfaction and what it means to their career development. As a company that is well-positioned to continue meeting and exceeding our customers’ evolving needs, ADT also takes pride in upholding a rewarding work experience for all of our team members.

The patrol officer is responsible for responding to alarm activations and responding to emergencies for residential and business customers within an assigned geographical area.

Patrol officers go directly from home to where our patrol vehicles are located in West Los Angeles.

Patrol is 24/7 with two consecutive days off. Weekend work required.

Duties and Responsibilities

• Respond to alarm activations while driving a marked company vehicle in an assigned geographical area.
• Conduct residential vacation checks.
• Perimeter checks of commercial locations.
• Respond to calls for patrol service.
• You will work in a dynamic, collaborative environment, working closely with customers and co-workers.
• This involves providing solutions by visiting customers at their homes or businesses.

Why do you want to be an Everyday Hero?

• Competitive compensation package including base pay + unlimited commission potential, paid training, and overtime available.
• ADT offers full medical benefits, 401(k), paid time off, paid holidays, tuition reimbursement, corporate discounts, employee referral bonus, and more!
• A great environment with career advancement opportunities.

Pay and Benefits Disclosure

The starting pay for this position is $20.00 per hour and will reach $23.00 per hour after 6 months of active employment. (You will receive incremental increases of $1 every 60 days until the rate of $23.00 is reached). We offer employees access to healthcare benefits, a 401(k) plan and company match, short-term and long-term disability coverage, life insurance, wellbeing benefits, and paid time off, among others. Employees accrue up to 120 hours in their first year. Your accrual rate increases after your first year. We also offer 6 paid holidays.

Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Los Angeles Applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Philadelphia Applicants: Background checks will be conducted during the employment process. Any information will be reviewed through an individualized assessment in accordance with the Philadelphia Fair Criminal Record Screening Standards Ordinance.

ADT is an Equal Employment Opportunity (EEO) Employer. We celebrate diversity and are committed to building an inclusive team that represents a variety of backgrounds, perspectives, and skills. ADT strives to ensure every employee and applicant feels valued. Visit us at jobs.adt.com/diversity to learn more.