Security Patrol Guard

Signal Security / Signal of Northshore Chicago, IL; Waukegan (IL); On-site; USD 23,000 - 24,000; Full time

Benefits offered by this job

Tuition Assistance for PT/FT/Immediate

Paid training

Flexible Schedule

Career advancement opportunities

Veteran and First Responder Friendly

Job summary

Signal Security / Signal of Northshore Chicago, IL is hiring a Security Patrol Officer to perform mobile and on-site patrols in Waukegan and North Chicago with a Thu–Sun schedule and a pay rate of $16.50–$17 per hour. Duties include securing access points, writing shift reports, and maintaining client peace of mind.

The ideal candidate is 21+ with a valid driver’s license, able to pass background and drug tests, and complete training within the first month.

Qualifications

• Must be 21+ years old and have a valid driver's license.
• Pass background check and drug test.
• Excellent organization and communication skills.

Responsibilities

• Conduct mobile and on-site patrols to protect property and residents.
• Write detailed, accurate shift reports using company software.
• Arrive on time, clock in/out, and follow dress code and post orders.
• Interact with clients and staff to maintain a professional service.
• Coordinate with supervisors about client needs and route changes.
• Care for assigned equipment and perform routine vehicle checks.
• Maintain safety and de-escalate issues through professional communication.

Skills

Patrol operations

Report writing

Communication

Teamwork

Education

High School Diploma or GED

Job description

Title: Security Patrol Officer
Post Location: Waukegan / North Chicago
Schedule: Thu, Fri, Sat and Sun
Pay Rate: 16.50-17
Requirements:
Benefits:

• Tuition Assistance for PT/FT/Immediate Family Members
• Paid training
• Flexible Schedule
• Career advancement opportunities
• Veteran and First Responder Friendly

Position Summary

A Signal Patrol Guard will conduct patrols, (foot and vehicle) for courtyards, offices, pools, and other high value areas to ensure all required access points are properly secured and to ensure protection of property and residents with a high degree of attentiveness to details and safety. All duties listed below are minimum requirements - additional duties listed in the site's Post Orders are requirements as well.

Soft Skills

• Visioning:Understanding the big picture and requirements necessary to deliver services that reflect company values, goals, and purpose. Can you exhibit our core values, creating peace of mind for our clients?
• Strategic Planning:Effective engagement, communication, planning and execution of daily patrol responsibilities while meeting established deadlines. Can you effectively complete a route in the allotted time?
• Financial Acumen:Understanding company measurements while executing the necessary behaviors to drive performance. Can you manage your time on property which equates with meeting the company benchmark?
• Team Development:Communicate with Clients, team members and management effectively and in a timely manner, receiving and relaying feedback and executing follow up as needed. Can you work cohesively with a team, delivering on key objectives?
• Project Management:Complete understanding and execution of daily tasks and efficiently delivering services that meet the needs of the business.Can you complete your daily assigned tasks and communicate maintenance needs of company assets?

Responsibilities

• Will conduct and deliver various mobile security services while operating company patrol vehicle that reflect the company's values, expectations, and consistent service in alignment with site specific instructions/post orders.
• Will write detailed and accurate reports utilizing company technology and web or app-based software during each shift that align with site instruction/post orders.
• The Ability to consistently arrive on time for shifts, clock in and out, meet time commitments, follow instruction, follow dress code and appearance standards and expectations
• Interacting with internal and external customers on site cultivating a customer service relationship striving to provide peace of mind.
• Consistently communicates with the Advanced Patrol Guard and or the Branch Patrol Supervisor to promptly report any customer or property related information and concerns.
• Will be assigned a vehicle that guard is responsible for during their shift to include fueling, washing, interior cleanliness, and inspecting.
• Responsible for the care of any Signal equipment assigned during shift including radios, access keys/cards, uniforms, and devices, etc.
• Manage daily activities while meeting key benchmarks and expectations set by the Branch Patrol Supervisor such as reporting standards and service quality.
• Consistently deescalate issues through communication in a professional and prompt manner.
• Communicate with the Branch Patrol Supervisor to receive and disseminate information through Branch Supervisor Daily Scrum, such as the client needs, route changes, and post order updates to ensure operational excellence and efficiency.

Requirements

• 21 years of age or older
• High school diploma or GED
• Pass background check and drug test
• Must have valid driver's license and good driving record
• Must have reliable transportation
• Complete training modules within first month
• Excellent organization, oral, and written communication skills
• Demonstrate a commitment to service, organization values and professionalism through appropriate conduct and demeanor at all times
• Must be able to move equipment weighing up to 20 pounds

Signal is an equal opportunity employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.