Security Patrol Officer

Middleton Place; Chicago (IL); On-site; USD 18,184 - 25,898; Full time

Benefits offered by this job

Tuition Assistance for PT/FT/Immediate Family Members

Paid training

Flexible Schedule

Career advancement opportunities

Veteran and First Responder Friendly

Job summary

Middleton Place is hiring a Security Patrol Officer in Downtown Chicago. The successful candidate will provide mobile security services, write detailed reports, and engage with clients to ensure peace of mind. Candidates must have a high school diploma and be 21 years or older.

The role includes responsibilities for vehicle and equipment management, requiring excellent communication and organizational skills. This position offers a pay rate of $16.00 per hour with a schedule from 8am to 4pm.

Qualifications

• Must be 21 years of age or older.
• Pass background check and drug test.
• Valid driver's license and good driving record.

Responsibilities

• Conduct mobile security services while operating company patrol vehicle.
• Write detailed reports utilizing company technology during shifts.
• Maintain care of assigned vehicles and Signal equipment.

Skills

Customer service

Communication

Time management

Teamwork

Education

High school diploma or GED

Job description

Title: Security Patrol Officer

Post Location: Downtown Chicago

Schedule: 8am to 4pm

Pay Rate: $16.00 per hour

Benefits

• Tuition Assistance for PT/FT/Immediate Family Members
• Paid training
• Flexible Schedule
• Career advancement opportunities
• Veteran and First Responder Friendly

Responsibilities

• Will conduct and deliver various mobile security services while operating company patrol vehicle that reflect the company’s values, expectations, and consistent service in alignment with site specific instruction/post orders.
• Will write detailed and accurate reports utilizing company technology and web or app‑based software during each shift that align with site instruction/post orders.
• The ability to consistently arrive on time for shifts, clock in and out, meet time commitments, follow instruction, follow dress code and appearance standards and expectations.
• Interacting with internal and external customers on site cultivating a customer service relationship striving to provide peace of mind.
• Consistently communicate with the Advanced Patrol Officer and/or the Branch Patrol Supervisor to promptly report any customer or property related information and concerns.
• Will be assigned a vehicle that officer is responsible for during their shift to include fueling, washing, interior cleanliness, and inspecting.
• Responsible for the care of any Signal equipment assigned during shift including radios, access keys/cards, uniforms, and devices, etc.
• Manage daily activities while meeting key benchmarks and expectations set by the Branch Patrol Supervisor such as reporting standards and service quality.
• Consistently de‑escalate issues through communication in a professional and prompt manner.
• Communicate with the Branch Patrol Supervisor to receive and disseminate information through Branch Supervisor Daily Scrum, such as the client needs, route changes, and post order updates to ensure operational excellence and efficiency.

Soft Skills

• Visioning: Understanding the big picture and requirements necessary to deliver services that reflect company values, goals, and purpose. Can you exhibit our core values, creating peace of mind for our clients?
• Strategic Planning: Effective engagement, communication, planning, and execution of daily patrol responsibilities while meeting established deadlines. Can you effectively complete a route in the allotted time?
• Financial Acumen: Understanding company measurements while executing the necessary behaviors to drive performance. Can you manage your time on property which equates with meeting the company benchmark?
• Team Development: Communicate with clients, team members and management effectively and in a timely manner, receiving and relaying feedback and executing follow up as needed. Can you work cohesively with a team, delivering on key objectives?
• Project Management: Complete understanding and execution of daily tasks and efficiently delivering services that meet the needs of the business. Can you complete your daily assigned tasks and communicate maintenance needs of company assets?

Requirements

• Must be 21 years of age or older
• High school diploma or GED
• Pass background check and drug test
• Valid driver's license and good driving record
• Reliable transportation
• Complete training modules within first month
• Excellent organization, oral, and written communication skills
• Demonstrate a commitment to service, organization values and professionalism through appropriate conduct and demeanor at all times
• Must be able to move equipment weighing up to 20 pounds