Security Operations Technician

Epic; New Haven (CT); On-site; USD 70,000 - 90,000; Full time

Job summary

Epic is seeking a Security Operations Technician to join their team in Madison, WI. This role involves securing the SaaS infrastructure of major healthcare organizations, coordinating security investigations, and recommending solutions against emerging threats. This position is entry-level and comes with comprehensive benefits, including financial relocation assistance.

Benefits

Financial relocation assistance

Comprehensive benefits

Merit-based compensation

Stock options

Opportunities for global travel

Qualifications

• Eligibility to work in the U.S. without sponsorship.
• Experience with Active Directory and access management is a plus.
• Availability for various shifts is required.

Responsibilities

• Report security incidents and follow policies as needed.
• Identify security threats and uphold security responsibilities.
• Implement process improvements within the SOC team.

Skills

Log analysis

Monitoring

Security operations

Application whitelisting

Knowledge of scripting languages

Education

Relevant security certifications (GSEC, SSCP, ECSA, Security+)

Tools

SIEM

MFA

ITIL

Job description

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Please note that this position is based on our campus in Madison, WI, and requires relocation to the area. We recruit nationally and provide financial relocation assistance.

As a Security Operations Technician with Epic Hosting, you will be part of a SOC team that secures Epic's SaaS infrastructure for major healthcare organizations. Your responsibilities include identifying security events, coordinating investigations, and implementing process improvements. Staying updated on emerging threats and recommending solutions is also key.

Learn more about the team at https://careers.epic.com/Jobs/Hosting.

Live affordably in a city known for its rising tech talent.

Epic is located just outside Madison, Wisconsin, a growing tech hub and vibrant city with numerous accolades for quality of life, green spaces, and affordability.

More than just important work

Our campus offers a unique environment designed for productivity and well-being, including quality meals, recreational activities, and opportunities for global travel after five years. We provide comprehensive benefits, merit-based compensation, and stock options. Diversity and inclusion are core to our values, supporting the delivery of quality care for all patients.

Qualifications include:

1. Familiarity with enterprise firewalls, IDS/IPS, VPNs, application whitelisting, and DLP
2. Experience with log analysis, monitoring, and security operations centers
3. Security certifications such as GSEC, SSCP, ECSA, Security+ are a plus
4. Knowledge of scripting languages like PowerShell is helpful
5. Experience with access management, Active Directory, and physical security is a plus
6. Familiarity with SIEM, MFA, and ITIL tools
7. Relocation to Madison, WI (reimbursed)
8. Eligibility to work in the U.S. without sponsorship
9. Availability for 1st, 2nd, or 3rd shift
10. COVID-19 vaccination required

Responsibilities include:

• Following policies and escalating issues as needed
• Reporting security incidents
• Upholding security responsibilities

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Information Technology
• Industries: Networking, Security, IT Services

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