Security Operations Manager - Full Time

Securitas US Business Unit; Redmond (WA); On-site; USD 74,299 - 90,810; Full time

Benefits offered by this job

Medical benefits

Dental

Vision

Life insurance

AD&D

Disability Insurance

401K

Paid time off

Family leave

Weekly pay

DailyPay

Referral program

Telemedicine

Discounts

Uniforms

Paid training

Pet daycare discounts

Employee Assistance Program

Job summary

Securitas US, a leading security services provider, seeks a Security Operations Manager to lead guarding operations across multiple sites in Redmond, Kirkland, and Everett, WA. The role emphasizes leadership, client communication, and payroll/reporting responsibilities.

Ideal candidates bring 2+ years of management experience or a college degree, with a strong customer-service background and reliable work ethic. Pre-employment screening is part of our hiring process.

Qualifications

• Must be at least 21 years of age.
• High school diploma or GED required.
• College degree OR 2+ years of professional person management experience required.
• Must be reliable, accountable, punctual, and have a strong work ethic.
• Strong verbal/written communication.
• Conflict resolution and de-escalation skills a plus.
• Customer service background preferred.
• Proficient in basic computer and technology use.
• Reliable and self-motivated with strong planning, organizing, and leadership skills.
• Ability to take initiative, achieve results, and meet deadlines.
• Willing to participate in pre-employment screening including drug screen and background check.

Responsibilities

• Manage a shift and/or segment of guarding operations at multiple sites, including supervision of subordinate officers and supervisory staff.
• Meet with line management and/or client representatives for status updates and to address issues.
• Ensure service expectations are met through regular client contact.
• Coordinate orientation, training, development, and retention of staff.
• Maintain and submit payroll records and other employee and business information.
• Maintain a positive, professional environment in compliance with laws and policies.
• Coordinate scheduling, staffing, equipment, and record-keeping for service delivery.
• Provide input to company initiatives.
• Perform related tasks and duties as required.

Job description

Security Operations Manager – Full Time

We offer a full benefits package, PTO, weekly pay, and more!

Salary: $82,555.20/Year

Location: Redmond, Kirkland, & Everett, WA

We help make your world a safer place.

At Securitas, we have business operations in 45 markets and capabilities from guarding to tech-enabled security. We provide specialized guarding services tailored to each of our prestigious clients. Our world class services are designed to incorporate a high degree of technology content.

The ideal candidate will be equipped in handling a variety of management functions for the assigned account. They must have previous experience in developing a high performing team with strong customer service skills and great communication while adhering to our core values; Integrity, Vigilance, & Helpfulness.

What Your Day May Look Like

• Manage a shift and/or segment of guarding operations at multiple sites, including supervision of subordinate officers and supervisory staff.
• Meet with line management and/or client representatives for status updates and to address any actual or potential problems.
• Ensure that service expectations are being met through regular contact with clients.
• Participate in and coordinate with line management regarding the orientation, training, development, and retention of high-caliber staff.
• Maintain and submit payroll records and other employee and business information, review client and company report for accuracy and timeliness.
• Maintain a positive, professional environment in full compliance with applicable laws, regulations, policies, and procedures.
• Communicate and coordinate scheduling, staffing, equipment, record keeping, and related matters, to ensure smooth delivery of services.
• Provide input to company initiatives.
• Perform tasks and duties of a similar nature and scope as required for assigned office.

What We Offer

• Medical, Dental, Vision, Life, AD&D, & Disability Insurance, Plus 401K Options.
• Paid Time Off - 40 hours after 1 year of service paid out for FT security officers who worked a minimum of 2080 hours.
• Paid Family Leave - up to 12 weeks a year in accordance with State Law.
• Weekly Pay! - DailyPay Access program available!
• Referral Program.
• Telemedicine - Virtual Medical Care.
• Discounts on Childcare, Vehicles, Electronics, Cell Phone Plans, Travel & More!
• Free Uniforms & Paid Training.
• Doggy & Kitty Daycare Discounts.
• Employee Assistance Program & So Much More!

Position Requirements

• Must be at least 21 years of age.
• High school diploma or GED required.
• College degree OR 2+ years of professional person management experience required.
• Must be reliable, accountable, punctual, and have a strong work ethic.
• Must have a strong grasp of appropriate and professional verbal/written communication.
• Conflict resolution and de-escalation skills a plus.
• Customer service background preferred.
• Proficient in basic computer and technology use.
• Reliable and self-motivated with strong planning, organizing, and leadership skills.
• Ability to take initiative, achieve results, and meet deadlines.
• All candidates must be willing to participate in Securitas' pre-employment screening process, including drug screen and background investigation.

We are seeking a strong leader who is calm under pressure, professional in all interactions, and committed to maintaining a secure and welcoming environment.

Join our team and help make our world a safer place.

EOE/M/F/Vet/Disabilities