Security Operations Lead — Team Builder & Incident Response

Gregg Protection Services; Pittsburgh (Allegheny County); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

Paid Holidays

Job summary

Gregg Protection Services is seeking a capable Security Supervisor to oversee security operations at a client location in Western Pa. This role emphasizes leadership, accountability, and long-term employment with opportunities for growth.

The candidate will supervise onsite officers, coordinate staffing, ensure policy compliance, and maintain high standards of professional customer service and incident reporting. Equal opportunity employer.

Qualifications

• High School Diploma or GED is required.
• Strong written and verbal communication skills.
• Ability to remain calm and make sound decisions in high-pressure situations.
• Reliable transportation and dependable attendance.

Responsibilities

• Supervise and lead onsite security officers during assigned shifts.
• Schedule, train, coach, and mentor security personnel.
• Ensure all posts are properly staffed and officers arrive on time and in proper uniform.
• Conduct post inspections and ensure compliance with company and client policies.
• Complete incident reports, shift reports, and daily activity logs accurately and on time.
• Respond to incidents, emergencies, and customer concerns professionally.
• Coordinate with client management and Gregg Protection leadership regarding operational needs.
• Promote a culture of professionalism, accountability, and exceptional customer service.
• Assist with recruiting, onboarding, and training new security officers when needed.

Skills

Leadership

Written and verbal communication

Organizational skills

Problem solving

Calm under pressure

Reliability and attendance

Scheduling flexibility

Education

High School Diploma or GED

Job description

Gregg Protection Services is seeking a capable Security Supervisor to oversee security operations at a client location in Western Pa. This role emphasizes leadership, accountability, and long-term employment with opportunities for growth.

The candidate will supervise onsite officers, coordinate staffing, ensure policy compliance, and maintain high standards of professional customer service and incident reporting. Equal opportunity employer.