Security Operations Lead – Multi-Site & Client Impact

EKG Security, Inc; Dublin (GA); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Paid Time Off (Vacation and Sick Time)

Health Insurance

Dental Insurance

Vision Insurance

Short-Term Disability Insurance

Long-Term Disability Insurance

Life Insurance

401(k) with Company Match

Job summary

EKG Security, Inc. seeks a Security Operations Manager to oversee multiple client locations in the Dublin, GA region.

You will be the primary contact for clients and security personnel, ensuring premier service delivery, operational efficiency, and compliance with company standards. This role requires strong leadership, scheduling, training, and incident response abilities, with daily responsibility for staffing, timekeeping, post orders, and client relationships.

Qualifications

• Minimum of 2 years of verifiable security experience.
• Valid driver’s license with a clean driving record.
• Ability to pass all state-required licensing and training requirements.
• Strong leadership and personnel management experience.
• Reliable transportation and the ability to respond to sites on short notice when necessary.
• Open availability to address operational needs outside of regular business hours as required.

Responsibilities

• Oversee daily operations across multiple client locations.
• Enforce company policies, procedures, and site-specific post orders.
• Communicate effectively with Security Officers, Site Supervisors, clients, and company leadership.
• Develop, update, and maintain post orders and standard operating procedures.
• Prepare and manage staffing schedules to ensure full site coverage.
• Review and approve employee timekeeping records.
• Review incident reports and ensure proper documentation practices.
• Assist with the development and implementation of operational improvement initiatives.
• Address employee performance, attendance, and personnel matters.
• Respond to emergency situations, including fire alarms, medical emergencies, accidents, and other critical incidents.
• Provide exceptional customer service and maintain positive client relationships.
• Review daily activity reports and guard tour reports.
• Ensure all security staff maintain a professional appearance and conduct themselves appropriately.
• Coordinate and oversee training for new Security Officers.
• Maintain a thorough understanding of assigned client sites and operational requirements.

Skills

Microsoft Office

Google Workspace

Scheduling platforms

HR systems

Timekeeping software

Education

Associate's Degree

Tools

Guard tour systems

Badge access systems

Camera monitoring platforms

Job description

EKG Security, Inc. seeks a Security Operations Manager to oversee multiple client locations in the Dublin, GA region.

You will be the primary contact for clients and security personnel, ensuring premier service delivery, operational efficiency, and compliance with company standards. This role requires strong leadership, scheduling, training, and incident response abilities, with daily responsibility for staffing, timekeeping, post orders, and client relationships.