Security Operations Lead: Drive Projects & Customer Success

Convergint; San Antonio (TX); Presencial; USD 65.000 - 95.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, Dental & Vision

401K Matching

Paid Time Off

Life Insurance

Vehicle reimbursement

Descripción de la vacante

Convergint is seeking a Security Operations Supervisor to lead projects and ensure exceptional service delivery in a dynamic, growing environment. You will oversee resources, costs, and customer satisfaction while supporting the Operations Manager and a team of project managers.

Ideal candidates have a college degree or equivalent experience, 3–5 years in related roles, and hands-on experience with major access-control and safety systems. Equal opportunity employer.

Formación

• College degree, trade school or equivalent experience.
• 3–5 years relevant experience in engineering, field, or project management.
• Experience with Lenel, Software House, DMP, Bosch, Brivo, AXIS, Hanwha, Milestone, Genetec and Gallagher.

Responsabilidades

• Maximize customer satisfaction by effectively executing all assigned projects.
• Manage resources, costs and customer satisfaction for successful project completion and delivery.
• Assist the Operations Manager and oversee Project Managers/Coordinators in all aspects of the project.

Conocimientos

Leadership

Customer Focus

Financial Acumen

MS Office Proficiency

Educación

College degree or trade school

3-5 years relevant experience

Herramientas

Lenel

Software House

DMP

Bosch

Brivo

AXIS

Hanwha

Milestone

Genetec

Gallagher

Descripción del empleo

Convergint is seeking a Security Operations Supervisor to lead projects and ensure exceptional service delivery in a dynamic, growing environment. You will oversee resources, costs, and customer satisfaction while supporting the Operations Manager and a team of project managers.

Ideal candidates have a college degree or equivalent experience, 3–5 years in related roles, and hands-on experience with major access-control and safety systems. Equal opportunity employer.