Security Operations Lead - 24/7 (Miami-Dade & Broward)

Security Management Innovations, Inc.; Miami (FL); On-site; USD 54,000 - 66,000; Full time

Benefits offered by this job

Medical benefits

Company vehicle

Company cell phone

Company laptop

Dedicated office

Incentive program

Job summary

SMI Security is seeking a seasoned Security Operations Manager to oversee approximately 4,000 contracted security hours across Miami-Dade and Broward Counties. The role demands hands-on leadership, staffing oversight, and a focus on compliance with client requirements and company policies.

The successful candidate will work closely with the Senior Operations Manager and cross-functional teams, managing 24/7 security operations and ensuring high service quality and client satisfaction.

Qualifications

• Demonstrated experience in security operations management or a related security leadership position.
• Proven experience supervising security personnel and managing multiple security locations.
• Strong knowledge of private security operations, staffing, scheduling, and personnel management.
• Ability to manage a large number of contracted hours and multiple client accounts.
• Strong organizational and time-management skills.
• Excellent written and verbal communication skills.

Responsibilities

• Provide overall operational leadership for assigned security accounts representing approximately 4,000 contracted hours.
• Ensure all contracted posts are appropriately staffed and operational requirements are consistently met.
• Conduct routine site inspections and management visits throughout Miami-Dade and Broward Counties.
• Monitor account performance and identify operational deficiencies requiring corrective action.
• Ensure compliance with company policies, client requirements, post orders, and regulations.
• Maintain effective communication with the Senior Operations Manager regarding account performance and concerns.
• Coordinate with teams to maintain continuity of service.

Skills

Leadership

Communication

Staffing & scheduling

Incident response

Client relations

Problem-solving

Overtime management

Reporting

Education

Florida Security Officer License

Job description

SMI Security is seeking a seasoned Security Operations Manager to oversee approximately 4,000 contracted security hours across Miami-Dade and Broward Counties. The role demands hands-on leadership, staffing oversight, and a focus on compliance with client requirements and company policies.

The successful candidate will work closely with the Senior Operations Manager and cross-functional teams, managing 24/7 security operations and ensuring high service quality and client satisfaction.