Security Operations Center Operator - Weekends

Vitalant; Scottsdale (AZ); On-site; USD 32,000 - 34,000; Full time

Job summary

Vitalant is hiring a Security Operations Center Operator to monitor and protect our Scottsdale facilities and assets. The role focuses on real-time surveillance, incident response, and documentation of events within a centralized SOC environment.

The position requires an associate degree and two years of SOC experience, with preferred Verkada certification. On-site shift coverage includes a weekend schedule, and compensation ranges from $23 to $25 per hour.

Qualifications

• Two years of experience in a SOC, centralized monitoring, or security operations environment.
• Experience monitoring security systems within a centralized operations center.
• Experience with enterprise-level access control and video management systems.
• Verkada certification is preferred.

Responsibilities

• Monitor cameras, alarms, and security systems from a centralized SOC.
• Respond to alerts and triggers generated by security platforms and dashboards.
• Document system activity, events, and daily logs accurately.
• Provide 24/7 monitoring support to all monitored facilities and assist with incidents as needed.
• Coordinate with facilities, IT, and operations to resolve issues.

Skills

Situational awareness

Attention to detail

Verbal communication

Written communication

Procedural compliance

Education

Associates degree in Security Management or Criminal Justice

Tools

Verkada

Job description

Security Operations Center Operator - Weekends### Security Operations Center Operator - WeekendsApply: Onsite: AZ Scottsdale Corporate: Full time: Posted Yesterday: R26\\_0000002941At Vitalant, the impact you make doing work that is purposeful, meaningful, and worthwhile is vital. As a member of our non-profit organization, you can be impact-inspired to provide vital clinical services to communities nationwide, vital products to those in need of a donor's generosity, or vital scientific research that advances blood safety worldwide.**Work Shift (if applicable):**Shift 1 (United States of America)**Job Description:**At Vitalant, our mission is to save and improve lives through blood donation, research, and innovation—and maintaining a safe, secure environment is an important part of making that mission possible. As a Security Operations Center (SOC) Operator, you’ll play a critical role in protecting the people, facilities, donors, patients, and assets that support our work across the organization. Based in the centralized Security Operations Center at our National Headquarters in Scottsdale, AZ, you’ll provide real-time monitoring, incident response, and operational support for Vitalant’s enterprise-wide physical security systems. You’ll monitor alerts, alarms, access control activity, and live video feeds while supporting the reliability and effectiveness of systems such as video surveillance, intrusion detection, environmental monitoring, and access control. Working closely with the National Security Manager, you’ll help maintain operational readiness, support regulatory requirements, and contribute to a safe and secure environment across Vitalant locations. **Compensation:** $23 - $25/ hour**Hours:** Thurs: 6:00 am – 1:00 pm; Fri, Sat, and Sun: 6:00 am – 2:30 pm**Location:** This position will work on-site at our Scottsdale, AZ facility. Remote work is not available for this role. **SOC Operations & Monitoring*** Remotely monitors cameras, alarms, and security systems from a centralized media room while serving as the senior on-shift lead.* Sit at the **central monitoring position** within the SOC to actively monitor and manage alerts and triggers.* Monitor and operate enterprise **access control, video surveillance (CCTV), intrusion detection, alarm, and environmental monitoring systems** across all locations.* Respond to alerts generated by cameras, monitors, and security management platforms (e.g., enterprise security management software and integrated monitoring solutions).* Maintain continuous situational awareness using multi‐screen alert dashboards, live video feeds, and system triggers.* Support ongoing system enhancements, including new software phases and the addition of monitoring hardware that expands visibility at locations.* Ensure proper documentation of system activity, events, alerts, and daily logs. **Security Monitoring & SOC Operations*** Sit at the central monitoring position within the Security Operations Center.* Monitor and operate enterprise access control, CCTV, intrusion detection, alarm, and environmental monitoring systems.* Respond to alerts and triggers generated by cameras, security management platforms, TV screen dashboards, and integrated monitoring systems.* Maintain continuous situational awareness using multi‐screen displays, live video feeds, and alert queues.* Provide 24/7 monitoring support to all monitored facilities.* Support ongoing system expansion efforts, including Phase 2 software deployments and the addition of new security hardware to increase site visibility.* Accurately document system activity, alerts, incidents, and daily operational logs.* Provide after‐hours and emergency response support as required. **Incident Response & Investigation*** Respond to security incidents in real time and take appropriate action based on established procedures.* Conduct preliminary investigations, including video review, access log analysis, and alarm validation.* Gather and preserve relevant information and evidence for incident documentation.* Prepare clear, accurate, and timely incident reports.* Escalate critical incidents, system failures, or emerging risks to the National Security Manager and other leadership as required.* Assist internal departments and emergency responders during security events. **System Oversight & Optimization*** Support the operational reliability and functionality of physical security systems and platforms.* Identify system issues, performance concerns, or equipment malfunctions.* Coordinate with IT, vendors, and security partners for troubleshooting and resolution.* Assist with system testing, upgrades, hardware installations, and process improvements.* Ensure compliance with organizational security policies, procedures, and applicable regulations. **Collaboration & Communication*** Partner with Facilities, IT, HR, Operations, and other internal stakeholders to support security operations.* Communicate effectively across multiple platforms (radio, phone, reports, software systems).* Maintain strict confidentiality of sensitive security, personnel, and operational information.* Contribute to a professional, collaborative SOC team environment. Performs all other duties, at the discretion of management, as assigned.**REQUIREMENTS:****KNOWLEDGE/EDUCATION** Associates degree in Security Management, Criminal Justice, or a related field or equivalent combination of education and experience, preferred. Intermediate to expert-level knowledge and proficiency of physical security systems and platforms, required. Working knowledge of applicable federal, state, and municipal security regulations, required. **LICENSES/CERTIFICATIONS** * Verkada Certified Engineer, preferred.**EXPERIENCE** Two **(2) years** of experience in a SOC, centralized monitoring, or security operations environment, required. To Include:* Experience in monitoring security systems within a centralized operations center environment.* Experience with enterprise-level access control and video management systems. Experience working in a 24/7 operational environment, preferred. Prior law enforcement or military experience, preferred. Experience working in healthcare, critical infrastructure, or regulated environments, preferred. Verkada platform experience, preferred. **SKILLS/ABILITIES**Strong situational awareness and attention to detail. Ability to assess alerts and incidents quickly and accurately. Excellent verbal and written communication skills. Strong judgment and ability to follow procedures under pressure. Proficiency with security monitoring platforms and Microsoft Office tools. Ability to work assigned shifts and respond to urgent or emergency situations. **Location:**9305 East Via de VenturaScottsdale, AZ 85258**Job Category:**Corporate**Contact Information:** [e-mail] you are impact-inspired to help others, and making a difference is vital for you, you'll experience a career built on purpose, a company created to care, and a team committed to lead - together.### About UsVitalant is one of the nation's largest nonprofit blood and biotherapies healthcare organizations, providing hospitals and patients across the U.S. a safe blood supply, specialized laboratory services, transfusion medicine expertise and world-renowned reserach. Vitalant provides blood and special services to patients in more than 900 hospitals across the U.S. and host approximately 60,000 blood drives annually.Vitalant is an equal employment/affirmative action employer. If you need accommodation for any part of the employment process because of a medical condition or disability, please send us an email to [e-mail] to let us know the nature of your request.