Business Process Improvment Manager

Vitalant; United States; Hybrid; USD 115,000 - 125,000; Full time

Job summary

Vitalant is seeking a Business Process Improvement Manager to drive Lean Six Sigma initiatives across the organization, improving efficiency and patient outcomes. You will lead cross-functional teams, analyze processes, and quantify benefits while ensuring compliance with healthcare regulations.

As National BPI Manager, role includes Smartsheet administration, system configuration, and workflow automation to support enterprise-wide improvements. Strong data analysis and leadership are essential.

Qualifications

• Bachelor's degree in related field required.
• Knowledge of performance improvement, statistical tools, CGMP systems and applications required.
• Lean Six Sigma Black Belt certification or progress toward within 12 months required.
• Five years related experience required.
• Lean Six Sigma or other process improvement implementation and/or project management experience required.

Responsibilities

• Lead Lean Six Sigma initiatives to improve efficiency, reduce costs, and enhance quality.
• Identify opportunities with leaders and prioritize improvements delivering maximum business value.
• Develop control plans and daily management systems to sustain improvements.

Skills

Quantitative analysis

Process design

Education

Bachelor's degree in related field

Lean Six Sigma Black Belt (certification)

Tools

Microsoft Excel

PowerPoint

Visio

Minitab

SigmaXL

Job description

Business Process Improvment Manager### Business Process Improvment ManagerApply: Hybrid: AZ Scottsdale Corporate: IL Rosemont: CO Denver: Mather, CA: PA Pittsburgh: Full time: Posted Today: End Date: November 26, 2026 (14 days left to apply): R26\\_0000002785At Vitalant, the impact you make doing work that is purposeful, meaningful, and worthwhile is vital. As a member of our non-profit organization, you can be impact-inspired to provide vital clinical services to communities nationwide, vital products to those in need of a donor's generosity, or vital scientific research that advances blood safety worldwide.**Work Shift (if applicable):**Shift 1 (United States of America)**Job Description:****Compensation:** $115,000 - $125,000**This position can be located near any of the following Vitalant locations: Scottsdale, AZ; Denver, CO; Mather, CA; Rosemont, IL; or Pittsburgh, PA.** Application deadline: October 9, 2026 At Vitalant, continuous improvement plays an important role in helping us save and improve lives through blood donation, research, and innovation. The **Business Process Improvement Manager** supports this mission by leading initiatives that strengthen the quality, efficiency, and effectiveness of processes across the organization. This role partners with national and functional leaders to identify opportunities, prioritize improvement efforts, and lead cross-functional teams in implementing sustainable solutions using Lean and Six Sigma principles. The **Business Process Improvement Manager** applies statistical and non-statistical problem-solving tools to analyze processes, identify root causes, and drive measurable improvements. For the National BPI Manager, the role also serves as the Smartsheet administrator, providing expertise in system configuration, user access, and automated workflow development to support streamlined, efficient processes across the enterprise. **As a Business Process Improvement Manager, you'll lead:** * Process Improvement & Project Execution Identifies, manages, and executes Lean Six Sigma initiatives that improve efficiency, reduce costs, and enhance quality. Partners with leaders to prioritize initiatives that deliver maximum business value and address critical risks. Develops control plans and daily management systems to sustain improvements and prevent performance regression. * Data & Performance Measurement Performs data analysis to identify trends, bottlenecks, defects, variation, and waste; recommends corrective actions. Establishes primary metrics to monitor process outputs and measure performance success; track pre/post improvement results. Collaborates with Finance to quantify the financial impact of improvements and validate benefits realization. * Collaboration & Coaching Coaches various teams on Lean and structured problem‐solving principles. Fosters a culture of innovation, engagement, and continuous improvement. Aligns process improvement goals across teams, identifies redundancies, and coordinates shared stakeholder initiatives. * Operational Engagement & Documentation Conducts “Go and See” visits at points of work to understand processes and staff interactions; ensure improvement solutions fit the operational context. Partners with Technical Authors to ensure process documentation reflects environment, design, and flow considerations for optimal efficiency. Executes Post‐Implementation Reviews (PIR) to verify outcomes, capture learnings, and adjust control plans as needed. Prepares and presents project status and results clearly and professionally to diverse audiences. * Smartsheet Administration (“National “ BPI Mgr. only) Serves as a Smartsheet Administrator, responsible for managing system configuration, user access and permissions, and troubleshooting platform issues. Collaborates with business stakeholders to assess Smartsheet process needs, and translates requirements into scalable automated solutions, including development of workflows, reports, and dashboards, to support business operations. * Performs all assigned duties in compliance with internal SOPs and external regulations. Brings compliance issues to the attention of management.* Assures quality customer service to all customers.* Performs all other duties, at the discretion of management, as assigned.## ## REQUIREMENTS:## KNOWLEDGE/EDUCATION * Bachelor's degree in related field (e.g., Business Administration or a technical field) required.* Knowledge of performance improvement, statistical tools, and CGMP systems and applications required. ## LICENSES/CERTIFICATIONS * Lean Six Sigma Black Belt (by a recognized certifying agency) or completion within 12 months required. ## EXPERIENCE * Five years related experience required. * Lean Six Sigma or other process improvement implementation and/or project management experience required. * Use of statistical techniques and other problem-solving tools required. * Experience in the healthcare, blood banking, or pharmaceutical industry preferred## ## SKILLS/ABILITIES * Must possess the skills and abilities to successfully perform all assigned duties and responsibilities.* Strong quantitative, analytical and process design/redesign skills.* Proficient use with Microsoft Excel, PowerPoint, Visio, and Statistical Software (Minitab, SigmaXL, etc.).* Must be able to maintain confidentiality.**Location:**9305 East Via de VenturaScottsdale, AZ 85258**Job Category:**Corporate**Contact Information:** [e-mail] you are impact-inspired to help others, and making a difference is vital for you, you'll experience a career built on purpose, a company created to care, and a team committed to lead - together.