Security Operations Center Operator

Entertimeonline; Salem (MA); On-site; USD 27,000 - 28,000; Full time

Benefits offered by this job

Restaurant discounts

Employee wellness program

Job summary

The Peabody Essex Museum in Salem, MA is seeking Overnight Security Operations Center (SOC) Operators. You will monitor access control, surveillance, and life-safety systems across the campus and coordinate incident responses with vendors, responders, and in-house staff.

This full-time overnight role runs 12-hour shifts from 7 pm to 7 am, with daytime training. Candidates need an Associate’s degree or equivalent and at least two years of security experience, plus proficiency with MS Office and

Qualifications

• Associate’s degree or equivalent education and at least two years of relevant security experience.
• Proficiency with Microsoft Office Suite and Google Workspace.
• Strong written and verbal communication; able to work independently and calmly under pressure.

Responsibilities

• Monitor access control, surveillance, and life-safety systems across the campus.
• Coordinate incident response with vendors, responders, and security staff.
• Maintain daily logs and file incident reports.
• Perform system tests and basic maintenance of control center equipment.
• Operate effectively while working nights and weekends on a two-week rotation.

Skills

Security operations

Microsoft Office

Google Workspace

Written communication

Night shift

Education

Associate’s degree or equivalent experience

Tools

Access control systems

Surveillance systems

Life-safety systems

Job description

• Base Pay $19.56 - $20.71 / Hour
• Employee Type Non Exempt FT

The Peabody Essex Museum in Salem, MA is seeking candidates for the Overnight Security Operations Center (SOC) Operator position. SOC Operators monitor computer-driven access control, surveillance, and life-safety systems throughout the museum campus. The SOC also coordinates incident response with alarm service vendors, emergency responders and in-house security staff. Additional duties include maintaining daily activity logs, filing incident reports, operational and performance tests of relevant systems, and basic maintenance of control center equipment.

SOC operators must have a strong working knowledge of security field operations in order to successfully coordinate effective response procedures. Operators will learn multiple systems, problem-solving, and decision making within the context of the policies, procedures, and protocols of the Security Department and the Security Operations Center. Successful candidates will be comfortable working independently, have strong written and verbal communication skills, an acumen with technical concepts, and an assertive yet professional demeanor. The ability to remain calm under pressure and exercise well-reasoned discretion is essential.

Requirements

An Associate’s degree in a related field (or an equivalent of education and work-related experience) is required and a minimum of two years of relevant experience is required. Proficiency with Microsoft Office Suite and common network communication platforms like email, cloud storage in particular Google Workspace is desired. Must be able to work for extended periods on foot and be able to be seated for extended periods as well.

This is a full-time, overnight position with 12-hour shifts. The regular hours of this position are 7pm to 7am, but initial training is conducted during the day shift from 7am to 7pm. The schedule includes weekends, evenings, holidays, and extended shifts. Overnight SOC Operators are on a two-week rotation, working 4 days on week one and 3 days on week two. The pay range for this position is $19.56 to $20.14 per hour commensurate with experience. Please note this is an overnight shift which includes a shift differential that will be discussed during the interview process.

Summary

PEM strives to create a community of belonging that draws upon the widest pool of talent, embracing individuals of all backgrounds, life experiences, and perspectives. We seek candidates who can contribute to helping us achieve our goals and encourage you to apply for our open positions identifying the contributions you can make.

PEM considers all qualified candidates without regard to race, color, religion, sex, age, national origin, disability status, protected veteran status, gender identity, sexual orientation, genetic information, pregnancy or pregnancy related condition or any other characteristic protected by law.