Security Operations Center Analyst — Protect & Respond

Lewis Energy Group, LP; San Antonio (TX); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Medical/Dental/Vision

Life/AD&D

401K with match

Annual discretionary bonus

Paid time off

Job summary

Lewis Energy Group is hiring a Security Operations Center Analyst to monitor security systems and employee locations in real time, triage alarms, and support international travel security. The role demands independent judgment in fast-paced, high-threat environments and requires attention to detail and strong communication skills.

The position involves shift work, incident documentation, and collaboration with internal teams and external agencies.

Qualifications

• High school diploma or GED.
• At least 2 years in security operations or related field.
• Familiar with CCTV, access control, and alarm monitoring; proficient with MS Office.
• Ability to assess information quickly and decide under pressure.
• Strong written and verbal communication; clear incident documentation.
• Valid driver’s license; able to pass background and screening.
• Willing to work 12-hour rotating shifts including nights, weekends, and holidays.

Responsibilities

• Monitor CCTV, access control, alarms, and Restrata across U.S. and international sites.
• Triage alarms, calls, and notifications; dispatch emergency services as needed; escalate to leadership per SOC procedures.
• Support journey management for personnel traveling internationally; check-ins and vehicle coordination.
• Monitor threat intelligence and contribute to Protective Intelligence Report.
• Perform daily system checks; assist in troubleshooting; process access requests.
• Support coordinated response during medical emergencies, threats, weather, and life-safety events.
• Maintain incident records and shift pass-down logs.
• Assist in onboarding new sites to SOC monitoring and keep escalation lists current.
• Communicate professionally with internal teams, partners, and outside agencies; maintain confidentiality.
• Participate in training and drills; perform other duties as assigned.

Skills

Decision making

Communication skills

Attention to detail

Teamwork

Pressure handling

Shift work readiness

Education

High school diploma or GED

Associate or Bachelor’s in criminal justice or security

Tools

CCTV systems (Wisenet Wave)

Brivo access control

Restrata platform

Microsoft Office

Job description

Lewis Energy Group is hiring a Security Operations Center Analyst to monitor security systems and employee locations in real time, triage alarms, and support international travel security. The role demands independent judgment in fast-paced, high-threat environments and requires attention to detail and strong communication skills.

The position involves shift work, incident documentation, and collaboration with internal teams and external agencies.