Security Officer Wb

Mohegan Pennsylvania; Wilkes-Barre, Northern (Luzerne County, KY); On-site; USD 15,000 - 22,000; Full time

Job summary

Mohegan Pennsylvania is seeking a Security Officer to patrol casino and track areas, protect patrons and employees, and safeguard money and assets within the gaming facility. You will respond to incidents, monitor payouts, and maintain security procedures.

The role requires flexibility to work varying shifts while delivering exceptional guest service and maintaining a professional appearance and attitude.

Qualifications

• Must be able to write detailed reports clearly and concisely.
• Must be able to work various shifts and flexible hours.
• Must have above-average interpersonal skills and experience.
• Must have a desire to assist guests and provide consistently positive service.

Responsibilities

• Patrols casino and track areas or is assigned to a designated post.
• Protects patrons and employees from illegal activity and in emergencies.
• Safeguards money and assets transported to and from and within the gaming facility, video facsimile, and cashier/cage departments.
• Assists in controlling admittance to track operation areas.
• Investigates and records unusual occurrences and incidents within the gaming facility.
• Verifies jackpot payouts in the event of a system outage.
• Fire command monitoring and reporting.
• Stands/walks for long periods at post or on patrol.
• Promotes superior external customer service through professional appearance and demeanor.
• Performs other related duties as assigned.
• Promotes superior guest service.

Skills

Report writing

Flexible shifts

Interpersonal skills

Guest service

Job description

Salary

Starting at $13.50/hr

Job Duties

• Patrols casino and track areas or is assigned to a designated post.
• Protects patrons and employees from illegal activity and in times of emergency.
• Safeguards money and assets transported to and from and within the gaming facility, video facsimile, and cashier/cage departments.
• Assists in the control and organization of admittance to track operation areas.
• Investigates and records all unusual occurrences and incidents within the gaming facility and maintains in a bound book and electronic format.
• Verifies jackpot payouts in the event of a system outage.
• Fire command monitoring and reporting.
• Stands/walks for a long period of time while at post or on patrol.
• Promotes superior external customer service by exhibiting a professional appearance, attitude, and overall demeanor.
• Performs other related duties as assigned.
• Promotes superior guest service.

Minimum Qualifications

• Must be able to write detailed reports in a clear and concise manner.
• Must be able to work various shifts and flexible hours.
• Must have above average interpersonal skills and experience.
• Must also have a desire to assist guests and treat all guests in a consistently positive manner.
• Must be able to work inside and outside year round.

Company Culture

What began in 1996 as a gaming destination in southeastern Connecticut with a handful of Team Members has expanded into a premier entertainment enterprise with over 10,000 team members across the globe. What drives our success is the centuries-old philosophy of the Mohegan Tribe “The Spirit of Aquai”. Its principles of welcoming, mutual respect, cooperation and building relationships have shaped our culture, and serve as the foundation that we live by with every guest and team member interaction today, and for generations to come.