Security Officer - Variable FT- 3rd Shift

Orlando Health; Orlando (FL); On-site; USD 36,000 - 52,000; Full time

Job summary

Orlando Health is seeking a security professional to protect patients, visitors, team members, and assets at Health Central Hospital. You will perform patrols, access control, and incident response in a fast-paced healthcare environment.

Join a mission-driven team with opportunities to grow within a leading health system, and help maintain a safe, compassionate setting for the communities we serve. This role requires calm judgment, effective communication, and the ability to handle emergencies,

Qualifications

• High school graduate or equivalent.
• Basic knowledge of Microsoft Word for report writing.
• Must obtain required Florida licenses/certifications within specified timeframes.
• Experience in healthcare, military, public safety, or security environments preferred.

Responsibilities

• Provides escorts for visitors, employees, students, and authorized people upon request.
• Patrols all areas of the hospital, both interior and exterior, on foot, bicycle, and/or vehicle, 24 hours a day and in all weather conditions, as assigned.
• Detects suspicious activity and responds appropriately to safety and security concerns.
• Reports criminal activity, suspicious behavior, and policy violations to leadership and law enforcement as appropriate.

Skills

Microsoft Word

De-escalation training

Customer service

Healthcare security practices

Education

High school graduate or equivalent

Job description

Position Summary

"Orlando Health Is Your Best Place to Work" is not just something we say, it's our promise to you.

About Orlando Health – Health Central

Located in Ocoee, just west of Orlando, Orlando Health – Health Central Hospital is a community-focused hospital serving patients throughout West Orange County and the surrounding communities. As part of Orlando Health, team members have the opportunity to work in a collaborative healthcare environment while being part of a growing organization committed to exceptional patient care, innovation, and the health of the community.

WHY ORLANDO HEALTH?

Amazing Culture

Join a team where collaboration, respect, and making a difference in patients’ lives are at the heart of what we do.

Competitive Pay

Competitive compensation, plus evening, night, and weekend shift differentials for qualifying positions.

Benefits Starting Day One

• Student loan repayment
• Tuition reimbursement
• FREE college education programs
• Retirement savings
• Paid paternity leave
• Fertility benefits
• Backup elder and childcare
• Pet insurance
• PTO and paid holidays
• And more!

Career Growth & Development

Build your career with opportunities to learn, grow, and advance within a leading healthcare organization.

Make a Difference

Be part of a mission-driven organization dedicated to providing exceptional care and improving the health and well-being of the communities we serve.

Be Part of Something Bigger

At Orlando Health, your work matters. Whether you're caring directly for patients or supporting those who do, every role makes a difference.

Position Summary

Provides security services to ensure order, safety, and protection of patients, visitors, team members, and hospital assets. Performs routine patrol, access control, incident response, and customer service duties in a healthcare environment while supporting the organization's mission, safety standards, and regulatory requirements.

Responsibilities

• Provides escorts for visitors, employees, students, and authorized people upon request.
• Patrols all areas of the hospital, both interior and exterior, on foot, bicycle, and/or vehicle, 24 hours a day and in all weather conditions, as assigned.
• Provides key assists and access support for authorized personnel, including in sensitive and restricted areas.
• Detects suspicious activity and responds appropriately to safety and security concerns.
• Reports criminal activity, suspicious behavior, and policy violations to leadership and law enforcement as appropriate.
• Investigates accident scenes, searches for and preserves evidence; investigates and interviews witnesses; makes oral and written reports; responds to varying situations with tact and diplomacy and deals with stressful, hostile or irrational person(s), whether due to physical or mental disability, drugs, or socio-economic differences or other factors and recommends legal action if needed.
• Assists medical staff with the enforcement of Baker Act (F.S. 394.463) and Marchman Act (F.S. 397.675397.6775) patients with the use of approved medical restraints as requested by physicians under Florida Statutes.
• Works with law enforcement and correctional officers regarding patient/prisoner intake, supervision, and status during hospitalization.
• Reports all safety and security hazards or violations throughout the campus.
• Responds to inbound and outbound helicopter operations by securing the helipad and assisting flight crews with patient movement when needed.
• Use and understand the operation of walk-through, handheld metal detectors, and X-Ray machines and other assigned security equipment.
• Maintains reasonably regular, punctual attendance consistent with organizational policy and applicable standards.
• Maintains compliance with all hospital and departmental policies and procedures.
• Responds to threats or acts of violence involving patients, staff, and visitors.
• Responds to patient elopement, abduction-related events, person-down calls, emergency intake situations, fire alarms, severe weather events, suspicious packages, bomb threats, hazardous materials incidents, and other emergency events.
• Documents slip/trip/fall incidents and related liability events using event reports and photography, as appropriate.
• Assist department leaders with security support for sensitive personnel matters, including escorts for terminated employees.
• May be required to testify in court or other legal proceedings related to incidents occurring in the course of duty.
• Performs other related functions as assigned.

Qualifications

• High school graduate or equivalent.
• Basic knowledge of Microsoft Word for report writing purposes.
• Training in de-escalation, workplace violence prevention, customer service, and healthcare security practices preferred.
• No prior security experience required.
• Experience in healthcare, military, public safety, law enforcement support, corrections, or security-related environments preferred.
• Must have a valid Florida driver’s license and be insurable under the organization’s insurance carrier requirements and standards.
• Must obtain a State of Florida Class “D” Security Officer License within 90 days of hire and maintain during employment.
• Must obtain Crisis Prevention Intervention (CPI) Certification within 60 days of hire and maintain annual renewal.
• Must obtain Basic Security Officer Certification or higher through the International Association for Healthcare Security and Safety (IAHSS) within 60 days of hire and maintain during employment.