Security Officer Unarmed Property Patrol Specialist

Allied Universal; Cleveland (OH); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Financial and Health Benefits

Exclusive Perks

Job summary

Allied Universal in Cleveland, OH is hiring a Security Officer Unarmed Property Patrol Specialist. You will patrol hotel public areas, maintain a visible presence, and support a welcoming environment for guests and staff.

Join a team that values safety, customer service, and integrity, with opportunities for training and career growth, and a benefits program including health and retirement options.

Qualifications

• High school diploma or equivalent required or stated.
• Reliable with good communication and customer service.
• Ability to handle security-related procedures calmly.

Responsibilities

• Carry out unarmed patrols and monitor access points.
• Provide courteous service to guests and staff.
• Respond to incidents following escalation procedures.
• Document incidents and communicate with management.

Skills

Customer service

Observation and vigilance

Communication

Policy compliance

Education

High school diploma or equivalent

Job description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Unarmed Property Patrol Specialistin Cleveland, OH, you will serve and safeguard clients in a range of industries such as Hotels & Resorts, and more. As an Unarmed Patrol Officer at a hotel and resort location, you will conduct routine patrols of assigned areas, maintain a visible presence to help deter incidents, and support a welcoming environment for guests, visitors, and team members. You will provide exceptional customer service, communicate clearly, and respond to security-related concerns with integrity. Join Allied Universal’s agile, reliable, innovative team, where a caring culture and teamwork put people first.

Position Type: Full Time

Pay Rate: $17.00 / Hour

Job Schedule: DayTimeMon11:00 PM - 07:00 AMTue11:00 PM - 07:00 AMWed11:00 PM - 07:00 AMThur11:00 PM - 07:00 AMSun11:00 PM - 07:00 AM

What You'll Do:

• Provide customer service to guests, visitors, and staff by carrying out security-related procedures, site-specific policies, and, when appropriate, emergency response activities.
• Respond to guest concerns, incidents, and critical situations in a calm, professional, problem-solving manner, following established escalation procedures.
• Conduct regular and random unarmed patrols of hotel public areas, guest corridors, parking areas, entrances, and perimeter to help deter unauthorized activity.
• Monitor access points and observe activity throughout the property, reporting suspicious conditions, maintenance concerns, and policy violations to appropriate personnel.
• Document incidents, patrols, and daily activities accurately and communicate relevant information to hotel management and Allied Universal leadership.

Minimum Requirements:

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.