Security Officer Unarmed Patrol Customer Support

Allied Universal; San Jose (CA); On-site; USD 50,000 - 62,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Financial and Health Benefits

Exclusive Perks

Job summary

Allied Universal, a leading security and facility services company, seeks an Unarmed Patrol Customer Support officer in San Jose, CA. You will monitor facilities, deter incidents, and provide courteous service to employees and visitors at a high-tech site.

The role requires at least two years of security experience, a HS diploma or equivalent, and the ability to work a full-time daytime schedule. You will engage with technology to document observations and maintain logs.

Qualifications

• At least two years of security-related experience.
• High school diploma or equivalent required.
• Background check and drug screen required by law for employment.

Responsibilities

• Provide customer service to employees, visitors, contractors, and/or vendors at a technology and semiconductor manufacturing location by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Respond to incidents, alarms, access concerns, and critical situations in a calm, professional, problem-solving manner, following site protocols and notifying appropriate personnel.
• Conduct regular and random unarmed patrols of the facility, office areas, production-related spaces, parking areas, and perimeter to help deter unauthorized activity and identify security-related concerns.
• Monitor access points and visitor activity, verify credentials as required, and maintain accurate logs and reports of patrols, incidents, and unusual observations.
• Assist with maintaining an orderly environment by communicating professionally with site personnel and following Allied Universal and client site procedures.

Skills

Customer service

Communication

Computer literacy

Education

High school diploma or equivalent

Job description

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Unarmed Patrol Customer Support in San Jose, CA, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. As an Unarmed Patrol Officer at a leading technology location, you will monitor and patrol assigned areas, maintain a visible presence to help deter security-related incidents, and support a welcoming environment for employees and visitors. You will communicate professionally, respond to security-related concerns, and use technology to document observations. Join Allied Universal, where agility, reliability, innovation, teamwork, caring, and integrity guide our work.

Position Type: Full Time

Pay Rate: $28.50 / Hour

Job Schedule:

• Mon: 06:00 AM - 02:30 PM
• Tue: 06:00 AM - 02:30 PM
• Wed: 06:00 AM - 02:30 PM
• Thur: 06:00 AM - 02:30 PM
• Fri: 06:00 AM - 02:30 PM

What You'll Do:

• Provide customer service to employees, visitors, contractors, and/or vendors at a technology and semiconductor manufacturing location by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Respond to incidents, alarms, access concerns, and critical situations in a calm, professional, problem-solving manner, following site protocols and notifying appropriate personnel.
• Conduct regular and random unarmed patrols of the facility, office areas, production-related spaces, parking areas, and perimeter to help deter unauthorized activity and identify security-related concerns.
• Monitor access points and visitor activity, verify credentials as required, and maintain accurate logs and reports of patrols, incidents, and unusual observations.
• Assist with maintaining an orderly environment by communicating professionally with site personnel and following Allied Universal and client site procedures.

Minimum Requirements:

• Have at least two years of security-related experience.
• Ability to lift more than 20 pounds is preferred.
• A Guard Card or license is preferred.
• Customer service experience is preferred.
• Comfort using a computer or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

PPO 14417

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.