Security Officer Unarmed Patrol Customer Service

Allied Universal; San Francisco (CA); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Smart Tools access to view/claim extra

Career growth and training

Retirement and health benefits

Perks program discounts

Job summary

Allied Universal in San Francisco, CA seeks an Unarmed Security Officer for patrol and customer service at a residential property. You will conduct routine patrols, monitor access points, and maintain a visible presence to deter incidents while delivering professional resident service.

The role requires strong communication, teamwork, and adherence to site policies with a focus on safety and reliability in a dynamic environment.

Qualifications

• At least one year of security-related experience.
• CPR certification preferred.
• Guard card or license preferred.
• Customer service experience preferred.
• Access control and badge experience preferred.
• Minimum age 18 for unarmed roles; 21+ for armed roles.
• HS diploma or equivalent required.

Responsibilities

• Provide customer service to residents, guests, visitors, and staff by enforcing site policies and responding to incidents as needed.
• Respond to incidents and resident concerns in a calm, professional manner.
• Conduct regular unarmed patrols of residential areas and entry points to deter unauthorized activity.
• Monitor access points and assist with resident and guest entry procedures.
• Document incidents and patrol activity clearly for leadership and site contacts.

Skills

Customer service

Access control

Patrol operations

Emergency response

Education

High school diploma

Job description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Unarmed Patrol Customer Service in San Francisco, CA, you will serve and safeguard clients in a range of industries such as Residential, and more. Join Allied Universal as an Unarmed Patrol Officer at a residential location, where you will conduct routine patrols, maintain a visible presence to help deter security-related incidents, support access control activities, and provide exceptional customer service to residents and visitors. Bring your communication skills and commitment to teamwork to a caring, reliable, and innovative culture that puts people first and acts with integrity.

Position Type: Full Time

Pay Rate: $28.24 / Hour

Job Schedule:

DayTimeMon10:30 PM - 07:00 AMFri10:30 PM - 07:00 AMSat10:30 PM - 07:00 AMSun10:30 PM - 07:00 AM

What You'll Do:

• Provide customer service to residents, guests, visitors, and staff by carrying out security-related procedures, site-specific policies, and, when appropriate, emergency response activities at a residential property.
• Respond to incidents, resident concerns, access-related issues, and critical situations in a calm, professional, problem-solving manner.
• Conduct regular and random unarmed patrols of residential common areas, building entrances, parking areas, and the property perimeter to help to deter unauthorized activity and identify security-related concerns.
• Monitor access points and visitor activity, assist with resident and guest entry procedures, and report unusual activity or maintenance concerns according to site-specific policies.
• Document incidents, observations, and patrol activity accurately and communicate relevant information to Allied Universal leadership and site contacts.

Minimum Requirements:

• Have at least one year of security-related experience.
• CPR certification is preferred.
• A guard card or license is preferred.
• Customer service experience is preferred.
• Access control and badge experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.