Security Officer, St. Elizabeth's Medical Center, 40 Hours (Evenings)

Boston Medical Center; Boston (MA); On-site; USD 40,000 - 60,000; Full time

Job summary

An established industry player seeks a dedicated Security Officer to ensure safety for patients, staff, and visitors. In this critical role, you'll patrol the medical center, investigate incidents, and maintain security protocols. Your strong communication skills and ability to make quick decisions under pressure will be essential in handling sensitive situations. This is a fantastic opportunity to join a non-profit academic medical center that values safety and community well-being. If you are ready to make a difference in a dynamic environment, this position is perfect for you.

Qualifications

• High School Diploma required; Associate's or Bachelor's preferred.
• 1-2 years experience in security or healthcare-related field.

Responsibilities

• Patrols properties to maintain a safe environment for all.
• Investigates incidents, documents reports, and ensures safety compliance.
• Acts as a liaison with law enforcement and other agencies.

Skills

Verbal Communication Skills

Written Communication Skills

Decision Making Under Pressure

Public Interaction

Education

High School Diploma

Associate's Degree in Criminal Justice

Bachelor's Degree in Criminal Justice

Tools

Computer

Word Processing Software

Job description

Security Officer, St. Elizabeth's Medical Center, 40 Hours (Evenings)

The Security Officer shall seek to provide a safe and secure environment for patients, employees, and visitors of St. Elizabeth's Medical Center.

II. Authority:

• Has the authority to conduct investigations of all accidents, crimes, and incidents occurring within the jurisdiction of the Safety and Security Department. This includes interviewing, collecting information, writing and filing reports, and consulting with law enforcement agencies when appropriate. Complete and enforce all life safety requirements including initiating fire safety drills and completing fire extinguisher checks.
• The Security Officer has the authority to invoke other departments at the Medical Center to comply with safety directives issued by policy, the Director of Safety and Security and/or Safety and Security Operations Manager.
• The Security Officer has the authority to carry out any and all directives as issued by the Director of Security and/or Operations Manager.

III. A. Responsibilities/Essential Functions:

• Patrols on foot and by vehicle all properties owned or protected by the Medical Center. Maintains a visible presence in the Hospital to assure staff and visitors of their safety.
• Investigates and documents all incidents and accidents that occur on Medical Center property; completes reports of shift activity in accordance with department policy and procedure.
• Monitors the conduct of visitors on Hospital premises; addresses unauthorized persons as necessary.
• Conducts fire drills as directed by the Security Operations Manager and/or Security Director and completes all documentation of events.
• Acts as liaison between the Medical Center, law enforcement personnel, fire department personnel, and other outside agencies as required.
• Inspects, troubleshoots, and provides preventive maintenance to all security systems as directed by the Security Operations Manager and/or Security Director.
• Monitors and patrols Hospital parking areas. Issues Warning Tickets, Violations notices and Notice of tow stickers to unauthorized vehicles in accordance with St. Elizabeth's Medical Center Parking Rules and Regulations.
• Assists with the transport of the deceased into the Morgue area; responsible for documenting patient information upon entry and release from the Morgue and documents valuables prior to release to Funeral Director, EM’s Office or designated transporting agency.
• Responds to any assistance requests from Hospital staff. To include, but not limited to restraining patients and provides standby procedures at the direction of the Nursing Staff.
• Notifies Security Operations Manager and/or Security Director of any completed Maintenance Requisitions for repairs noted during patrol.
• Shall record and secure all patient valuables, patient belongings, and lost and found items that are turned in to Security during the assigned shift ensuring an accurate inventory. Releasing of patient valuables and belongings will be documented.
• Security Officer shall ensure all parties are in compliance with the Medical Center identification program.
• Conducts door locks and unlocks as appropriate.
• When acting as a Lead Officer in the absence of a Supervisor, or the Security Operations Manager, the acting Lead Security officer will oversee the daily activities of the Security Department and notify the Security Operations Manager and the Security Director of all activities accordingly.

B. Responsibilities/Non-Essential Functions:

IV. Reporting Requirements:

• Submits Daily Reports to the Security Operations Manager and to the Director of Security for each shift worked.
• Completes a “Pass-On” to the Security Operations Manager and to the Director of Security on any incidents, accidents, losses, or fire alarms that occur during the tour of duty.

V. Accountability:

• Shall be accountable for maintaining confidentiality in all security-related matters.
• Shall be accountable for abiding by all relevant Hospital policies and procedures.

VI. Qualifications:

• High School Diploma or equivalent.
• Associate’s or Bachelor's Degree in Criminal Justice or related field, preferred.
• 1 - 2 years experience in security, healthcare and/or related field.

Minimum skills/abilities:

• Strong verbal and written communication skills.
• Computer or word processing knowledge.
• Ability to make quick, accurate decisions under pressure.
• Required to deal with the public in stressful and sensitive situations.

Certification/Licensure:

• Valid Driver's License required.

Training:

Must be able to obtain and maintain all required training to include, but not limited to the following…

A. Basic Life Support certification

B. M.O.A.B. (Management of Aggressive Behavior)

C. Any and all job related training set forth by the Security Director

Special Qualifications:

Must pass criminal background investigation.

Equal Opportunity Employer/Disabled/Veterans

About the company

Boston Medical Center is a non-profit 514-bed academic medical center in Boston, Massachusetts.