Security Officer, St. Elizabeth's Medical Center, 40 Hours (Evenings)

St. Elizabeth's Medical Center; Boston (MA); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dedicated Security Officer to ensure a safe environment for patients and staff. This role involves patrolling the premises, conducting investigations, and maintaining a visible presence to reassure visitors. The ideal candidate will have strong communication skills and the ability to make quick decisions under pressure. Join a team committed to safety and security, where your contributions will directly impact the well-being of the community. If you are passionate about safety and have a background in security or healthcare, this opportunity is perfect for you.

Qualifications

• High School Diploma or equivalent required.
• 1-2 years experience in security or related field.

Responsibilities

• Provide a safe environment for patients, staff, and visitors.
• Investigate and document incidents occurring on Medical Center property.
• Patrol hospital premises and monitor visitor conduct.

Skills

Verbal Communication

Written Communication

Decision Making

Public Interaction

Computer Skills

Education

High School Diploma

Associate's Degree in Criminal Justice

Bachelor's Degree in Criminal Justice

Job description

Evening Shift
Friday - Tuesday

I. Position Function:

• The Security Officer shall seek to provide a safe and secure environment for patients, employees, and visitors of St. Elizabeth's Medical Center.
• Protection of Medical Center buildings, properties, and premises.

II. Authority:

• Has the authority to conduct investigations of all accidents, crimes, and incidents occurring within the jurisdiction of the Safety and Security Department. This includes interviewing, collecting information, writing and filing reports, and consulting with law enforcement agencies when appropriate. Complete and enforce all life safety requirements including initiating fire safety drills and completing fire extinguisher checks.
• The Security Officer has the authority to invoke other departments at the Medical Center to comply with safety directives issued by policy, the Director of Safety and Security, and/or Safety and Security Operations Manager.
• The Security Officer has the authority to carry out any and all directives as issued by the Director of Security and/or Operations Manager.

III. A. Responsibilities/Essential Functions:

• Patrols on foot and by vehicle all properties owned or protected by the Medical Center. Maintains a visible presence in the hospital to assure staff and visitors of their safety.
• Investigates and documents all incidents and accidents that occur on Medical Center property; completes reports of shift activity in accordance with department policy and procedure.
• Monitors the conduct of visitors on hospital premises; addresses unauthorized persons as necessary.
• Conducts fire drills as directed by the Security Operations Manager and/or Security Director and completes all documentation of events.
• Acts as liaison between the Medical Center, law enforcement, fire department personnel, and other outside agencies as required.
• Inspects, troubleshoots, and provides preventive maintenance to all security systems as directed by the Security Operations Manager and/or Security Director.
• Monitors and patrols hospital parking areas. Issues Warning Tickets, Violations notices, and Notice of tow stickers to unauthorized vehicles in accordance with St. Elizabeth's Medical Center Parking Rules and Regulations.
• Assists with the transport of the deceased into the Morgue area; responsible for documenting patient information upon entry and release from the Morgue and documents valuables prior to release to Funeral Director, EM's Office, or designated transporting agency.
• Responds to any assistance requests from hospital staff, including restraining patients and providing standby procedures at the direction of the Nursing Staff.
• Notifies Security Operations Manager and/or Security Director of any completed Maintenance Requisitions for repairs noted during patrol.
• Records and secures all patient valuables, belongings, and lost and found items turned in to Security during the shift, ensuring accurate inventory. Releasing of patient valuables will be documented.
• Ensures all parties comply with the Medical Center identification program.
• Performs door locks and unlocks as appropriate.
• When acting as a Lead Officer in the absence of a Supervisor or Security Operations Manager, oversees daily activities of the Security Department and notifies relevant managers of all activities.

B. Responsibilities/Non-Essential Functions:

Additional responsibilities as assigned.

IV. Reporting Requirements:

• Submits Daily Reports to the Security Operations Manager and the Director of Security for each shift worked.
• Completes a "Pass-On" report to the Security Operations Manager and Director of Security on incidents, accidents, losses, or fire alarms during the shift.

V. Accountability:

• Maintains confidentiality in all security-related matters.
• Adheres to all relevant hospital policies and procedures.

VI. Qualifications:

Minimum Education:

• High School Diploma or equivalent.
• Associate's or Bachelor's Degree in Criminal Justice or related field preferred.

Minimum Experience:

• 1-2 years experience in security, healthcare, or related field.

Minimum Skills/Abilities:

• Strong verbal and written communication skills.
• Computer skills and proficiency in work processing.
• Ability to make quick, accurate decisions under pressure.
• Ability to deal with the public in stressful and sensitive situations.

Certification/Licensure:

• Valid Driver's License required.

Training:

Must obtain and maintain required training, including but not limited to:

• Basic Life Support certification
• M.O.A.B. (Management of Aggressive Behavior)
• Other job-related training as set forth by the Security Director

Special Qualifications:

Must pass criminal background investigation.

Equal Opportunity Employer/Disabled/Veterans