Security Officer - Second Shift

Hyatt Hotels Corporation; Town of Florida (NY); On-site; USD 32,000 - 52,000; Full time

Job summary

Hyatt Regency Coconut Point Resort & Spa in Florida seeks a Security Officer to maintain a safe environment for guests and associates. You will patrol guest areas and back-of-house spaces, respond to incidents, and help protect people and property.

Responsibilities include monitoring cameras and access control, documenting events, supporting fire and life safety programs, and coordinating with local authorities when needed. This role requires professionalism and discretion.

Qualifications

• Strong communication and interpersonal abilities for guest and colleague interaction.
• Basic computer skills for monitoring security systems and writing reports.
• Flexibility to work nights, weekends and holidays as needed.
• Willingness to train and obtain CPR/First Aid as applicable.

Responsibilities

• Patrol hotel property, guest areas, back-of-house, parking lots and perimeter.
• Respond to emergencies including medical calls and fire alarms promptly.
• Complete detailed incident reports and daily activity logs.
• Monitor surveillance cameras, access control systems and alarm panels.
• Enforce hotel safety policies and participate in drills and life-safety programs.
• Provide escort services and assist with lost and found procedures.
• Coordinate with local law enforcement and emergency services when required.

Skills

Communication skills

Interpersonal skills

Calm under pressure

Problem solving

Flexibility

Education

High School Diploma or GED

Job description

Hyatt is a place of learning – similar to a university. The company offers so many ways for me to learn and grow, both professionally and personally.

"Hyatt is a place of learning – similar to a university. The company offers so many ways for me to learn and grow, both professionally and personally."

About our hotel: Hyatt Regency Coconut Point Resort & Spa is a 462‑room property located between Fort Myers and Naples, overlooking Estero Bay. The resort features extensive meeting space, multiple dining options, an 18‑hole championship golf course, a semi‑private island and beach, and a 3‑acre pool complex with a lazy river and waterslides. Guests enjoy four pools, private cabanas, a 24‑hour StayFit Gym, and the relaxing Stillwater Spa.

Summary

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

The Security Officer is responsible for maintaining a safe and secure environment for all guests, colleagues, and visitors at the hotel. This position supports the protection of property, assets, and people through patrolling, incident response, monitoring surveillance systems, and ensuring adherence to local, state, and federal regulations.

What you’ll do:

• Patrol hotel property, including guest areas, back‑of‑house, parking lots, and perimeter grounds to detect and respond to suspicious or unsafe activity.
• Respond promptly to emergencies including medical calls, fire alarms, disturbances, and safety hazards.
• Complete detailed incident reports and daily activity logs in accordance with hotel and legal standards.
• Monitor security cameras, access control systems, and alarm panels.
• Ensure all hotel policies and procedures are followed related to safety, emergency protocols, and access control.
• Provide escort services for guests and colleagues when requested.
• Support fire and life safety programs, including participation in drills and regular checks of fire equipment and exits.
• Assist with lost and found procedures.
• Maintain professionalism, discretion, and confidentiality in all matters.
• Work collaboratively with local law enforcement and emergency services when required.

The position responsibilities outlined above are in no way to be construed as all encompassing.Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.

Qualifications

Qualifications:

• High School Diploma or GED required.
• Prior experience in security preferred but not required; we are willing to train motivated individuals.
• Strong communication and interpersonal skills, with the ability to interact effectively with guests and colleagues.
• Basic computer skills for monitoring security systems and writing reports.
• Excellent problem‑solving abilities and a calm, professional demeanor in high‑pressure situations.
• Flexibility to work a variety of shifts, including nights, weekends, and holidays.
• CPR and First Aid certification are a plus (or willing to obtain)

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.