Security Officer – Seasonal Weekends ($18.00/hour)

Crescent Hotels & Resorts; Lombard (CA); On-site; USD 32,000 - 42,000; Full time

Job summary

Crescent Hotels & Resorts is seeking a vigilant Security Officer to patrol hotel interiors and exteriors, identify risks, and assist guests with safety and security concerns. The role requires calm coordination of emergency responses and adherence to hotel policies to protect guests, associates, and property.

The ideal candidate communicates clearly in English, presents a professional appearance, and works well in a team.

Qualifications

• Must be able to communicate in English.
• Self-starting with an even disposition.
• Maintain a professional appearance and manner at all times.
• Able to communicate well with guests; team player attitude.

Responsibilities

• Patrol hotel interior and perimeter on foot to identify risks and hazards.
• Coordinate emergency response calmly and effectively during incidents.
• Handle security issues and enforce hotel policy as needed.
• Answer security and safety hotline calls promptly by priority.
• Monitor life safety systems and report alarms to supervisor.

Skills

English communication

Team player

Professional appearance

Guest communication

Observation/awareness

Ability to lift 150 lbs

Job description

MINIMUM ESSENTIAL JOB FUNCTIONS including, but not limited to the following: Flexibility with available shifts is preferred.

1. Spend majority of shift on foot patrol, walking, climbing stairs of the interior and perimeter of the hotel to observe and identify potential security and safety risks or undesirable conditions. Requires verbal communication using pager and two-way radio, bending, stooping and kneeling.
2. Maintain order in the hotel, dealing with the welfare of guests, and assisting with door lock problems. Coordinate expedient response to emergency conditions such as fire, fire or safety hazards and threats to life and/or property in a calm, rational and persuasive manner. Handle undesired conduct and potential violations of hotel policy as warranted for the security and safety of hotel guests, associates, patrons, and property. Requires grasping, lifting and or carrying or otherwise moving persons, packages, luggage, wheelchairs and safety equipment using manual dexterity of hands.
3. Watch for suspicious persons entering, exiting, or loitering around building. Conduct walk-through observations of entire hotel. Promote safe work practices.
4. Answer security telephone and safety hotline calls and respond in a timely manner based on priority.
5. Observe the security monitors for any unusual activity and in the case of suspicious behavior report directly, via radio, to the supervisor on duty; report any alarms similarly.
6. Memorize and monitor life safety system installed at property including layout of entire building, alarm pull stations, location of fire extinguisher and sprinkler.
7. Comply with attendance rules and be available to work on a regular basis.
8. Perform any other job-related duties as assigned.

REQUIRED SKILLS AND ABILITIES:

Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to "pitch-in" and help co- workers with their job duties and be a team player. Thorough knowledge of the layout of the building, function rooms, and some knowledge of the city and surrounding areas. Ability to stand, walk and/or sit and continuously perform essential job functions for duration of shift. Hearing and visual ability to observe and detect signs of emergency situations. Ability to perform tasks requiring bending, stooping, kneeling, and walking significant distances between and within buildings on the property. Ability to grasp, lift and/or carry or otherwise move goods weighing a maximum of 150 lbs. Sufficient manual dexterity in hands. Ability to climb stairs and ladders at a rapid pace. Ability to perform duties within extreme temperature ranges.