Security Officer - Receptionist

Allied Universal; Dallas (TX); On-site; USD 52,000 - 53,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Financial Benefits

Perks Program

Job summary

Allied Universal is seeking a Security Officer – Reception Services Driver in Dallas, TX. This full-time role focuses on front desk security, visitor processing, access control, and professional customer service at an aerospace/defense site.

The position includes driving responsibilities and requires strong integrity, teamwork, and a courteous presence. The role offers a stable schedule, on-site work, and opportunities to contribute to Allied Universal’s culture of service, safety, and

Qualifications

• Valid driver's license required by Allied Universal driver policy.
• Customer service experience preferred.
• CPR certification preferred.
• Guard card or license preferred.
• Comfortable using a computer or tablet preferred.
• Must be at least 18 for unarmed roles; 21+ for armed roles.
• Background check required by law.
• Drug screen required where permitted by law.
• Licensing requirements may apply by state/local rules.
• Driver's license required for driving positions only.

Responsibilities

• Provide professional customer service at the front desk by greeting visitors, employees, and contractors while following site-specific security procedures.
• Monitor access to the facility by verifying identification, maintaining visitor records, issuing credentials, and directing guests to contacts.
• Respond to incidents, alarms, and critical situations calmly and follow emergency protocols.
• Receive and route calls, deliveries, and inquiries while maintaining logs and reporting unusual activity to site leadership.
• Maintain a professional, welcoming presence that helps deter unauthorized access and supports a controlled front-desk environment.

Skills

Customer service

Driver's license

Front desk presence

Education

High school diploma or equivalent

Tools

Computer literacy

Job description

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Full Time Reception Services Driver in Dallas, TX, you will serve and safeguard clients in a range of industries such as Aero/Defense, and more. As a Front Desk Security Officer at an aerospace and defense location, you will serve as a welcoming, professional presence while supporting access control, visitor processing, and security-related communications. You will use computer systems to document activity, respond to inquiries, and help maintain an orderly environment through exceptional customer service. This driving position offers the opportunity to represent Allied Universal’s agile, reliable, innovative, and caring culture with integrity and teamwork.

Position Type: Full Time

Pay Rate: $25.09 / Hour

Job Schedule:

• Mon 07:00 AM - 03:00 PM
• Tue 07:00 AM - 03:00 PM
• Wed 07:00 AM - 03:00 PM
• Thur 07:00 AM - 03:00 PM
• Fri 07:00 AM - 03:00 PM

What You’ll Do:

• Provide professional customer service at the front desk by greeting visitors, employees, and contractors while following site-specific security-related procedures and policies.
• Monitor access to the aerospace and defense facility by verifying identification, maintaining visitor records, issuing credentials as authorized, and directing guests to appropriate contacts.
• Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, following established emergency response protocols and notifying appropriate personnel.
• Receive and route incoming calls, deliveries, and inquiries while maintaining accurate logs and reporting unusual activity to site leadership.
• Maintain a professional, welcoming presence that helps to deter unauthorized access and supports a controlled front-desk environment.

Minimum Requirements:

• A valid driver’s license is required in accordance with Allied Universal driver policy requirements.
• Customer service experience is preferred.
• CPR certification is preferred.
• A guard card or license is preferred.
• Comfortably using a computer or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.